[glesica]

> how people thought it would be in the first place.

Naive educators desperate to show they are doing everything possible to improve outcomes + mountains of marketing and lobbying dollars from the companies that make the "solutions".

Source: I used to work in academic technology.

[ZeroGravitas]

I said in another comment, it's basically enterprise software, bought by one small group of people and foisted on another much larger group (both students and teachers are in this latter group) and suffers many of the same market dysfunctions as a result.