top | item 10266038

What project management / issue / ticket managent tool do you use?

4 points| mattwritescode | 10 years ago

I am researching some alternatives to trac for my team. What project / ticket / issue apps do you use and why do you like or dislike it.

We are a team of 15 looking for something which is easy to use and track work loads.

13 comments

order

MalcolmDiggs|10 years ago

Asana - Easy for non-technical folks to grok, all the features I need for non-coding projects (like a marketing project for example)

Pivotal Tracker - More technical features specifically for software development, steeper learning curve, good bug tracking.

Slack - Good for office-wide communication. Easy to use for everbody.

Bugherd - Bug tracking system which integrates into the user-facing components of your web-app. Makes gathering feedback/bug-reports from the public very easy.

andersthue|10 years ago

Do you use a special methodology (agile/scrum/timeblock) and need something to fit that or are you running your project ad-hoc?

If it's a case of the latter then I would advise to look into adopting a methodology and a systemized way of working before locking yourself into a tool.

In my experience there is a big correlation between using a methodology and having a solid foundation to build a solid business.

warewolf|10 years ago

Trello - Color coding on priority, fast notifications and easy to use.

Slack - Quick communication and easy integration to other apps/tools

AngeloR|10 years ago

Like: Fogbugz (small-ish team), Trello (small team)

Don't like: Jira, Whiteboard (like.. literally a whiteboard)

Want to try: Zenhub

kvcrawford|10 years ago

I'm using Zenhub at my current company. I preferred Pivotal Tracker, which we used at my last company. It just feels kind of janky overloading Github's website.

TBH, though, I struggle to find any other meaningful negative differences.

drakonka|10 years ago

Fogzbugz looks homey and adorable and I just registered.

ljk|10 years ago

what don't you like about jira?

romanr|10 years ago

hiTask.com - manage tasks, projects in a team, your way.

lokio9|10 years ago

Basecamp

jesseg17|10 years ago

I'm not a big fan of Basecamp. I find lack of support for code snippets and specific issue tracking make it inferior to GH Issues and Trello.