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sangaya | 10 years ago

I find it interesting that as a newly released product that is likely to hold sensitive information security seems to be lightly addressed. The only reference to anything you'd do to keep my data safe is this single paragraph under the Privacy Policy: "The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security."

You also have a limit of liability for the actual amount paid to you over the last 12 months (for a free service, this is $0), and on top of that a pretty broad indemnity clause.

Depending on your target audience, I think a pay for option at the lowest tier would help, as at least then I'm not left wondering how you make money and if you plan on selling data to advertising partners as a "related service".

From a design and functionality standpoint I appreciate the simple slick design and feature set. It focuses on the core need without feature bloat. Best of luck!

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drdaeman|10 years ago

The quoted clause is part truism part obviousness. There is and never will be absolute security. Then they just state that they do their best - to the extent commercially acceptable - to protect the data (who doesn't?). I really don't see anything wrong here. If someone else promises you something else they're most likely either over-confident or lying. Or investing in their security more than their budget allows them to do.

Paired with liability clause, basically this reads to me (my personal interpretation) as "we'll try our best but don't trust us with anything you that you really value and can't afford to lose". Which is probably acceptable for teams with low or no secrecy requirements, although it probably won't fit a group with stricter needs.

Disclaimer: not affiliated by any means, just looked up few pages, found no demo, haven't bothered to sign-up, still have opinion (haha)