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oxalo | 10 years ago

I wonder if there's any data on accidents/ traffic violations between the two companies. Tips are supposed to be for better service, and with driving the only way to provide better service is to be faster. My hypothesis would be that in attempts to be faster, drivers may be driving more dangerously, thus increasing accidents and/or traffic violations.

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mbillie1|10 years ago

> with driving the only way to provide better service is to be faster

This isn't even close to the case - being friendly, having a clean and quiet vehicle, and providing a ride that is safe and not white-knuckle terrifying will all garner a lot more in tips from me than someone careening through traffic to save 30 seconds. I think your hypothesis is baseless.

eridius|10 years ago

Agreed. I nearly always tip with Lyft. One of the rare times I didn't was when a driver, in the interests of speed, decided to hit the gas and merge two lanes to the right without a turn signal, because he wanted to get ahead of the truck that was coming down the street. The other passenger (this was a Lyft Line) joked with him about how sometimes you just gotta drive like that. But that kind of driving not only ensured I didn't tip him, it also meant I gave him a bad rating and wrote some nasty feedback. I really don't appreciate having my safety compromised in the interests of saving 20 seconds.

openasocket|10 years ago

there's a balance there: people are less likely to tip if they are driving dangerously as well. Of course, this is all assuming people's tips are really based on better service. I'm sure tips are like that in some cases, but in general I think the customer's general mood and generosity are far bigger factors.

Tips can be nice in certain situations, but I think people would prefer to just be paid more, so their income is stable and dependable.