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7Figures2Commas | 10 years ago
There was an article about this in the Wall Street Journal last year[1]. Excerpt:
> But why open a branch on every corner? The blame, it turns out, lies with us. We're asking for it.
> TD, which has more than 1,300 branches in cities up and down the East Coast, conducted a customer survey and discovered that, compared to the rest of the nation, New Yorkers are obsessed with branch convenience. While folks in other towns value frivolities like friendly service, New Yorkers more often rank convenient ATMs and branches a top priority. They want locations near their homes, their offices and the offices of their spouses, says Mr. Giamo. They want to see their bank everywhere they go.
When it comes to the subject of community, a lot of people don't want to accept that communities are dynamic. The ways in which they change are almost always driven by the needs and wants of the people in those communities, even though you will always find vocal people in those communities who swear that can't be the case.
[1] http://www.wsj.com/articles/all-those-banks-in-new-york-city...
wavefunction|10 years ago
m-i-l|10 years ago
[0] http://www.finextra.com/news/fullstory.aspx?newsitemid=28007
[1] http://www.bbc.co.uk/newsbeat/article/29801667/see-the-pubs-...
walshemj|10 years ago
You would have expected the same to play out in the USA.
titzer|10 years ago
7Figures2Commas|10 years ago
robrenaud|10 years ago
But the entire bank attached to the ATM has almost no value. I think I've talked to a real live person in a bank like twice in the last three years.