Yeah...it's akin to saying "I believe that [extreme outliers happen], then [they define the general rule]." Their outcome is wonderful, and I'm happy for them, but it's so many sigmas from the norm they may as well be Toyota consultants from the 90s.
DesaiAshu|10 years ago
x43b|10 years ago
I am not catching the reference. Can you explain or link to something I can read. Are you talking about Kaizen?
fleevy|10 years ago