[amlgsmsn]

I agree, the author picked a really bad example(Office) to make his otherwise good point. Office certainly isn't a shitty product compared to its competition.

You can use browser extensions like hckrnews or 'Hacker news enhancement suite' to collapse comments.

http://hckrnews.com/about.html#extensions http://hckrnews.com/about.html#extensions

[pcurve]

I love you.