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What future for BT and the UK's broadband?

31 points| robhodge | 10 years ago |bbc.com | reply

55 comments

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[+] bainsfather|10 years ago|reply
"Perhaps one of the most interesting conclusions was a perceived conflict of interest between having the company responsible for the UK's broadband network part of the same company that is a leading internet service provider."

Perceived?

[+] cdent|10 years ago|reply
Yeah, same reaction.

There's nothing new in these observations. The ringfencing between OpenReach and the rest of BT has been present for quite a while. It has kept the lawyers and legislators happy and done pretty much nothing for the customer. As far as I can tell this new review from ofcom is essentially a confirmation of the status quo: Yeah, let's leave things as they are but keep our options open.

Even the CEO of BTGroup pretty much said the same: We have most of these guards in place already, we're happy to work with OfCom.

Translation: Thanks bros!

[+] dangravell|10 years ago|reply
I don't quite understand why these natural monopolies are run by the private sector.

I can see why you might get sub-contractors to help maintain the network, but shouldn't the infrastructure be in public hands?

Is it just market dogma?

[+] aaren|10 years ago|reply
Someone linked to B4RN [1] the other day: community owned, non profit, symmetric gigabit internet in the north west of England, for £30 / month.

If more of these networks spring up, then maybe something good will come of BT's tardiness in laying decent infrastructure. Granted, B4RN is strongly enabled by being able to easily lay fibre under farmland, but there are other models that are more appropriate in urban areas - see e.g. the guifi network [2] in Catalonia.

[1]: http://b4rn.org.uk [2]: http://guifi.net

[+] cm2187|10 years ago|reply
FTTC is just putting more lipstick on the pig.

In France I am not aware of anyone using FTTC. FTTP is the standard and is now widely deployed in large cities. That comparison alone should hurt the pride of the British people!

http://www.superfast-openreach.co.uk/where-and-when/ try the post code "SW1A 2AA" (i.e. 10 downing street). Status of the exchange: no plan for optic fiber roll out.

I hope the CEO of BT always keeps on himself a one-way ticket to a country with no extradition treaty with the UK!

[+] djaychela|10 years ago|reply
I wouldn't agree with that. I live in a large town (Bournemouth), on the outskirts where I was getting a variable ADSL service of between 0.5 and 2Mbps depending on the weather; my cabling is not copper but aluminium back to the exchange (about 2 miles away), and was often troublesome, and unlikely to be replaced in the near future.

I now have Infinity, running at a rock solid 38Mbps down and 12Mbps up, for a decent price (almost the same as I was paying for ADSL), and it's been totally reliable.

Bournemouth had FibreCity which promised fibre to the home, and 100M/1G service. The original delivery mechanism (in sewers, with minimal digging) didn't work out, and instead lots of micro-trenching was done. It cost them much more than they anticipated, and the company went bust (more than once, I believe), and provided a sub-standard IPTV and ISP offering (I had it for a month on trial, and it was patchy), so while the numbers would look great, there's more to it than the raw figures.

FTR, my postcode always showed that my area was going to have infinity, but my specific address wasn't going to get it, and even though I registered to be told when it would be available, I was never told - it was only bored clicking one night when stuck at 0.5Mbps that led to me getting upgraded.

BT and openworld definitely need more separation, however, IMO.

[+] james246|10 years ago|reply
FTTC provides a decent connection speed ("up to" 76Mbps according to BT) but my main gripe with it is that I have to continue with the archaic process of "renting" the copper telephone line between the exchange and my house - for a sum almost the same as the broadband itself. Openreach have clung onto this cash cow by opting for FTTC over FTTP, forcing customers to rent a telephone line they don't want
[+] bainsfather|10 years ago|reply
I got FTTC at home last year, and it was great to go from 1Mbps and unreliable to 20Mbps and reliable. Many people nearby are still stuck at the old speeds.

By the way - the openreach site you mention was totally misleading in my area - it said that 'superfast' was available when in fact it was not (it also gave rollout-time estimates that were wrong by years). Any naive regulator or reporter using their data would be given a falsely rosy view of broadband rollout.

[+] tomekn|10 years ago|reply
Some of our leaders don't even need the lipstick.
[+] darkr|10 years ago|reply
> (i.e. 10 downing street). Status of the exchange: no plan for optic fiber roll out.

I imagine the entirety of Downing Street is connected back into the larger Whitehall network via redundant private gigabit circuits.

[+] rjsw|10 years ago|reply
I am not ashamed to be using FTTC in the UK, it is fast enough for what I do with it and I don't even pay for the fastest speed that is available for my line.
[+] wiredfool|10 years ago|reply
FTTC varies -- I've had it in one location where it was 10/1, and in another at 240/24. Overall experience, when they were working is fine. The Sky/Eircom was slow, but latency was low, the UPC/VirginMedia has dropped packet issues, especially with dns queries. It's also a little odd that the bottleneck is actually the in-house wifi most of the time.
[+] the_mitsuhiko|10 years ago|reply
> FTTC is just putting more lipstick on the pig.

Depends on how far the curb is from you. VDSL2 Vectoring is pretty good and I'm pretty sure if someone has the option of no fiber or fiber closer so them they would pick the latter. Not everybody lives in cities and FTTC is often the only thing available.

[+] hadrien01|10 years ago|reply
FTTC is highly used in France, but under the "VDSL" name because it uses the existing copper/ADSL network. We also have cable (so-called fibre with coaxial termination)
[+] SimplyUseless|10 years ago|reply
There is a lot of bureaucracy in getting anything done with BT/OpenReach. Most of the contracts have to go through BT first who sub-contract to OpenReach even though they are the same company.

The partnership where OpenReach does everything for the infrastructure and BT adds absolutely no value. The split of the partnership would have been what the consumers wanted.

Th decision falls short of bringing much needed change in the industry. There is still huge number of people who have super-slow internet which is a HUGE shame for ofcom for not having been able to get this problem sorted.

In my area, I get internet speed of 2MBps. I cannot get even basic things done. To put things into perspective, to download 100 photos, it would take 10 minutes.

Ofcom - This is the twenty first century and you are still living under a rock.

Edit - Thanks Xophmeister for spotting the typo

[+] Xophmeister|10 years ago|reply
It's actually the 21st century, which I suppose makes your complaint even more justified.
[+] tonylemesmer|10 years ago|reply
On a lot of the green street cabinets is effectively a massive advert for BT by Openreach (big white sticker, covering most of the cabinet). The green cabinets are supposed to be discreet, I wonder if the banner pasted on the side is included in any of their planning applications?
[+] kennydude|10 years ago|reply
One near to me last year said "Superfast BT broadband is here". Apparently superfast to be BT means unreliable 8mbps
[+] DanBC|10 years ago|reply
Talk to your LA councillor!
[+] colinramsay|10 years ago|reply
Cornwall (where I live) got trumpeted as a target for superfast broadband. As far as I can tell, it's mostly a marketing exercise. The town I live in (~25k people) has loads of green boxes with the livery and I see vans quite often but in the five years I've live here (four different properties), I've never been able to get superfast. I know precisely one person who has it and describes it as "rubbish".

I'm sure there's people that it's working out wonderfully for but I've never found them.

Some kind of shake up is needed in the industry, similar to when cable came in around 2000(?).

[+] rossriley|10 years ago|reply
Yes it's interesting. Fellow Cornwall resident here and it's the same, every check on the site says that my area is in consultation.

I moved down from Worcestershire last year, only a few miles outside of Worcester but also very slightly rural and exactly the same happened there.

What I guess is happening is they connect up the very centre of large towns/cities and then don't really have any intention of providing fast broadband to the more rural areas, probably because it's not economical.

[+] petercooper|10 years ago|reply
Up here in Lincolnshire it actually worked out. I live in a town of 18K people, the local council kicked in 300K from a grant they got, the fibre cabinets all sprung up, and I have superfast at home.

What is ridiculous, though, is the industrial estate never did, so my entire office building was sharing a single DSL line until we got a point to point wireless setup.

[+] phireal|10 years ago|reply
Devon village (~400 people) here.

We got fibre last year.

[+] ropiku|10 years ago|reply
Some new buildings are wired by OpenReach with FTTP.

What amazes me is that Hyperoptic sells 1gbps internet over OpenReach fiber but BT only sells 300mbps (at a higher price) http://arstechnica.co.uk/information-technology/2015/08/hand...

[+] yalooze|10 years ago|reply
Yeah, a friend of mine just moved into a new build with FTTP. Signed up with BT for a 12 month contract. Then got a letter in the post saying Hyperoptic was available in his building :/

The price difference, let along the speed difference, between the two companies offerings is insane.

[+] ksec|10 years ago|reply
Not a single mention of G.Fast? WTF

BT is leading companies around the world testing out G.Fast, the next generation of DSL technology. Which should give you 500Mbps over 250M of cooper cables.

Because there are no upgrade done on users part other then a modem. This could be quickly rolled out many UK citizens, while others will wait for cabinet to move a little closer to them. Both will be much cheaper and quicker to deploy then FTTH.

[+] jonatron|10 years ago|reply
Nobody seems to want to invest in laying new fibre. Openreach already offered access to ducts and poles, and OfCom have only said that they're making it 'easier'. If you look at the price of residential broadband, I can see why nobody wants to invest - broadband is too cheap, and I'd bet people wouldn't want to pay a large installation fee.
[+] dangravell|10 years ago|reply
Note that speed is not the only thing that separates rural and town broadband; it's also price.

Yes, broadband is cheap in towns and cities. But go to the countryside and it's a different story. For me - £25/month (Andrews & Arnold) plus £8/month line rental (Primus).

[+] SimplyUseless|10 years ago|reply
Elsewhere in the world

Google's project Loon has done an amazing feat that they will achieve full internet coverage for the entire country Sri Lanka by end of next month using 4G LTE network.

[+] tgpc|10 years ago|reply
Anecdata: I live in central london and the best connection I can get is a 12mbit ADSL2+ line :-(
[+] tallanvor|10 years ago|reply
Sounds about what I was able to get when I lived there in 2006-2008. Can't say I'm surprised they haven't improved.

On the other hand, in the past 5 years, my cable speeds in Oslo have increased from 20/5 to 250/20, and supposedly I might have an option to get 500/50 sometime soon. Would still prefer fiber, but I can't complain nearly as much as a lot of people!

[+] the_mitsuhiko|10 years ago|reply
What I find hilarious about the internet space in the UK is that people are seriously using coaxial cables as a marketing campaign now. I suppose everybody gave up on actually pushing fiber closer.
[+] cannam|10 years ago|reply
So do I, and the best I can get is about 3 Mbit down, 0.4 up. Openreach have "no plans" and Virgin don't cover the area. I imagine central London is tricky to cable, but still.
[+] vigilant|10 years ago|reply
Same with me. Live in central London, about 1 km away from the 'Silicon Roundabout' Fastest internet I can get is ASDL with real-life speeds approaching 8 mbit.
[+] alblue|10 years ago|reply
Given that their 21st Century Network was built upon IPv4 with a complete ignorance of IPv6, you'd have to think a split and replacement with someone more competent would be a vital part of growing the UK's technical economy.
[+] darkr|10 years ago|reply
It's largely irrelevant that 21CN runs IPv4 as it's implemented as MPLS VPN switching network. What the customer (i.e an ISP) gets presented with is basically an L2 ethernet connection, over which they can run whatever protocol they want, including IPv6. There are competent ISPs available that will utilise OpenReach and that do offer IPv6. BT Retail is not one of these.

The real issues with 21CN are that many parts of the edge network have multiple SPOFs (so a single failure can result in multi-hour or longer downtime for customers served by multiple ISPs that connected to an exchange) as well as insufficient bandwidth provisioned for those links in some areas. Another issue, is that backhaul from exchanges is metered at a fairly expensive rate.