Search is not a product for Google since they do not sell it. No matter how much everyone in the world might (including Google) categorize it as such. Products are sold. The only product they sell in relation to their search engine is an advertising platform. That is by definition the product.
milkytron|10 years ago
theoh|10 years ago
AznHisoka|10 years ago
vinceguidry|10 years ago
A product is anything that can be offered to a market that might satisfy a want or need. That nobody actually pulls out their checkbook and pays for a Google search doesn't mean it's not a product and that there's not a market for search.
azinman2|10 years ago
I would guess that's not the common perception.
dchuk|10 years ago
babuskov|10 years ago
https://en.wikipedia.org/wiki/Loss_leader
Search is sold at $0, to drive customers into the Store where they can see the real product.
alaskamiller|10 years ago
Search, Maps, Mail, Android are given away free as their competitive strategy of generating huge volume of traffic.
Google's business model is to charge their customers the possibility to redirect some of that traffic. And because advertising is speculative they can reach high profit ceilings.
It's an old-school dot-com point of view. Own eye balls, monetize clicks.
Facebook went and ate Google's lunch by following their playbook and improved upon it by focusing their product around SOCIAL ACTIONS.
Facebook produces huge volumes of interactions. Every like, every heart, every comment, every follow. By the time Google got around moving the battleship they've already lost.
You want to be the next big thing?
What is that one thing everyone does all the time? Catch that.
zdkl|10 years ago
Granted I don't hand cash over, but the user is still paying if you really want to stick with "products are paid for" argument
Retra|10 years ago
brador|10 years ago
function_seven|10 years ago
Yeah, all of that is true, but it misses the point entirely. The product that is 100% responsible for people going to the movie theater is movies. The product that drives everyone to Google is search. The fact that the revenue isn't directly related to the product doesn't make the product not the product.