[finishingmove]

I'd just gone through the process of moving some ~40 accounts on various websites from having a Yahoo email address to a Gmail one. By far the most unpleasant experience was with PayPal.

First I changed my email address. I received a confirmation and re-activated my account. Nice so far. Then I thought I'd generate a new, longer password. I pasted the 24-character password into the settings form. It was saved successfully.

After trying to login again though, it just wouldn't accept my login! So I went through the password recovery process. I received a link and then was asked to answer security questions. The security questions were ancient, so I facepalmed at first, but I was pretty sure I got the answers right after some thinking. It took me 10 tries to get the proper variation of the answers (it doesn't tell you which one is wrong).

Then I was presented with the new password form. I tried to paste the new 24-character password again. This form didn't allow you to paste the password in, you had to type it in manually for "added security". Then I realized the password was limited to 20 characters, and the previous form (in account settings) was just happily letting me paste a 24-character password while trimming the end silently!.

And this is 2016 on the web...

[lstamour]

Don't get me started on their support for two-factor. Really, I have to sign up via obscure forms (at least at the time) for a Symantec VIP app that's incompatible with other such apps? And occasionally I'm asked to retype my password with the VIP digits appended to the end? https://www.paypal-community.com/t5/Access-and-security/PayP...