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tedks | 9 years ago

Here's how the UX actually works:

1. User chooses "attach photo."

2. The user hasn't installed the plugin. Who does that? So signal doesn't work.

3. The user sends their contact a facebook message saying "signal isn't working" and attaches the photo.

4. Both users uninstall signal and tell everyone who mentions it that it can't even send picture messages.

discuss

order

iamnothere|9 years ago

That would be poor design. Are you saying that the Signal team would not be capable of implementing a more effective path? Other applications have followed this approach before; it's not rocket science.

unhammer|9 years ago

I believe you misread tedks.

I read

> 2. The user hasn't installed the plugin. Who does that? So signal doesn't work.

as "when the user sees that it doesn't work out of the box, and sends you to an app store instead, they consider it broken."