[Lewisham]

I had a Pixel which literally slipped half an inch to the floor and the screen cracked. Verizon told me that it was damage that I did and thus they wouldn't replace it. I complained that no phone should just crack from such a small fall; that the phone isn't made right if that happens.

No dice. Had to replace the screen. Which I did. Then I returned it for an iPhone SE. And that iPhone has survived much harder drops with no damage whatsoever.

[jc4p]

How much did you pay to get it replaced? Did you use ubreakifixit? My Pixel died in a similar way, fell out of my hand while pulling out of my pocket, fell on the floor, screen dead. I went back to my iPhone 6s but the day after my Pixel died my Daydream headset arrived and I'd really like to try it at least once...

[Lewisham]

ubreakifixit is the only place that can do a glass replacement and keep it with warranty. If your screen is dead, and not just your glass cracked, I don't know. A screen replacement was $160.