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internaut | 9 years ago
For a different perspective you should look at Toyota's business model. And Moravec's Paradox.
The companies (mostly American) which follow the paradigm you're describing tend to have flashy but less valuable products because they break down more frequently. If you examine the car market you'll notice Toyota vehicles have a huge premium. This is because customers know they are reliable.
It is easy to say "oh, we won't be naive about automation, we'll do it properly", but in practice not many companies manage to do this because the savings from automation are an obvious win, the hiccups come later.
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