I had a great boss (founder of the company) who said, after I just screwed up, "There is not a mistake you can make, that I haven't already made. Just don't make the same mistake twice."
That's awful. So they train people to never ask for clarification or refresh if they misunderstand or forget, so instead they go on to make a far worse mistake acting on incorrect information.
dingaling|9 years ago
"Sir beg my pardon for asking but why did you give Smith 50 press-ups for asking a question? You said that there were no stupid questions. Sir."
"I gave him the press-ups the SECOND time he asked. Will you need to ask again?"
gohrt|9 years ago