top | item 13434787

Show HN: An app for your older relatives, helping them find the right cables

113 points| jblok | 9 years ago |dongledaddy.com

62 comments

order
[+] jbob2000|9 years ago|reply
This is awesome! My only suggestion would be that for selections that are incompatible, you should offer an explanation about why they are incompatible. Just having the options greyed out and disabled is really frustrating for non-technical users.

For example: "I want to connect my tablet to the TV". As a techie, I know this is possible, but the solution is probably too complicated. It might be helpful to let the user make this choice, but then say "You can't do this with a cable". Even for stupid ones like "I want to connect my Printer to the TV", just say "This is not possible, you can't connect X to Y".

[+] pjc50|9 years ago|reply
Micro-HDMI is harder to find, but lets me connect my tablet to my TV quite nicely. The problem is distinguishing it from micro-USB.

(Is there a visual/ML tool that users can use on their phones to identify cable plugs and sockets?)

[+] witty_username|9 years ago|reply
> For example: "I want to connect my tablet to the TV". As a techie, I know this is possible, but the solution is probably too complicated.

What do you mean? I've plugged in my mother's tablet to the TV on numerous occasions with a mini-HDMI to HDMI cable. Is that uncommon on newer tablets?

[+] eitland|9 years ago|reply
Maybe point in the right direction: "you might consider a chromecast <short explanation goes here>"
[+] justusthane|9 years ago|reply
Found a problem when trying to go for USB-C on Android.

I chose Mobile Phone to computer. It asked if I had an iPhone. I said no. It asked if I had an Android. I said yes. It showed me a picture of a Micro USB port and asked if the connection looked like that. I said no. Then it showed me a picture of an older iPhone with a 30pin connector and asked if I had that.

[+] saddestcatever|9 years ago|reply
Can confirm. Dongle Daddy can't currently help me power my Nexus 5x.
[+] Jaruzel|9 years ago|reply
Also... there are still people out there with phones that have the older Mini-USB socket.
[+] PeterWhittaker|9 years ago|reply
Awesome and clever idea! But, uh, marketing....

Within IT, we know what a dongle is. Outside IT, it sounds like it might mean dildo or dong or something equally penilesque.

Combine that with "daddy", and, well, we might get it as a joke, but your churchgoing grandma might not.

This service is not for IT people, so it cannot assume IT culture....

[+] jblok|9 years ago|reply
Old people love inuendos too :)
[+] detaro|9 years ago|reply
Good idea, but I noticed some issues:

IMHO it would be useful if at least the result pages had permalinks so you could copy and share them.

I think the adapter suggested for "laptop with VGA" to "TV with HDMI" does not work that way around, which is exactly the kind of mistake this site should help to avoid.

As others have noticed, (m)DP is fairly important and missing.

given the watermark, you are probably not allowed to use this image on your site in this way https://www.dongledaddy.com/images/tv/hdmi.jpg

[+] aarondf|9 years ago|reply
This is one of the few blatant affiliate plays that I'm 100% ok with. This provides a very useful service, I don't care at all that you have your amazon links there. Very very well done!
[+] overcast|9 years ago|reply
Actually a pretty clever, and useful app. Definitely not only for "older relatives". People in my office, in their 20/30/40's, can't even handle the basics. That name though :D
[+] amatus|9 years ago|reply
You're missing a cable I had to buy recently for my father-in-law: Laptop to monitor: mini display port to DVI (specifically DVI without analog pins or it wouldn't fit into the plug on the monitor).
[+] delecti|9 years ago|reply
It's worth pointing out that the results might be hidden if you've got an adblocker enabled. Took me a second after the result appeared to figure out why there wasn't any product link like other comments were mentioning.

Neat idea though. Almost makes me wish I had some tech illiterate people in my life so this could save me tech support.

Also, small suggestion: "TV" could reasonably be named "TV/Monitor/Projector".

[+] deutronium|9 years ago|reply
Ah, I was wondering where the link was, that explains it.
[+] RIMR|9 years ago|reply
There is no way I am showing my grandfather this. He'll surely do it wrong and blame me. Even when I do all the work for him, he gets confused, tells me I did it wrong, redoes it himself, and then blames me when it doesn't work...

Last time I tried to help him, we argued for an hour about the difference between an HDMI cable and a high-speed HDMI cable...

My clients, on the other hand, will love this tool.

[+] rdiddly|9 years ago|reply
"Your older relatives," really? Did I miss the memo about how I'm supposed to become instantly stupid and lazy just because you happened to come along and be born? (Late?)

I know I know, "people whose purchasing of electronic junk surpasses their ability/willingness to use Wikipedia" just isn't catchy.

[+] qntty|9 years ago|reply
Cool site. I noticed it doesn't know about phones that have USB-C chargers.

edit: also DisplayPort for connecting to laptops

[+] schlowmo|9 years ago|reply
> "I noticed it doesn't know about phones that have USB-C chargers."

Allthough I find the base concept of the side promising (not only for older relatives), it would be much more helpful if you add more connection types. Some examples:

- "Computer --> TV" only knows HDMI and VGA (E.g. what about [mini] Display Port?) - "Computer --> Printer" only knows USB A to USB B

I would start with the most common possibility and go down to the more exotic ones, to not clutter the expirience for most people. Then you could even add more special connections where you need adapters for.

[+] DKnoll|9 years ago|reply
It doesn't know about any phones which are not Apple and do not have MicroUSB.
[+] 13of40|9 years ago|reply
"For Christ's sake Billy, I just want to connect the CueCat to my iPAQ... Where's my soldering iron? And hand me those reading glasses."
[+] string|9 years ago|reply
> "If your phone is made by Samsung, HTC, Sony, Motorola, LG, Nexus, Nokia or Google it's definitely an Android phone. If you have an Apple iPhone, it's definitely not an Android"

Just a heads up, my Nokia running WP is definitely not an Android phone.

[+] khedoros1|9 years ago|reply
Ditto for my wife's HTC Windows Phone 8X.
[+] mrgreenfur|9 years ago|reply
I dare you to add a "Live Chat" or "Live Video Help" button. :)

Charge by the minute and see how long your patience lasts.

[+] gumby|9 years ago|reply
You know where this could become really valuable would be in helping people figure out which USB Type-C cable they need. Because of the proliferation of Type-C alternate modes (USB/HDMI/Displayport/Thunderbolt) and power levels, it'll will become common to use a cable that fits mechanically but doesn't function. I predict significant unhappiness!
[+] crooked-v|9 years ago|reply
This is a good idea, but would also take an exhaustive database of individual devices.
[+] Xeoncross|9 years ago|reply
Older people often have older hardware since they don't feel the need to change what works. My first search for a common older printer connector (USB AB) didn't work:

http://www.notebookreview.com/feature/what-printer-cables-do...

[+] morsch|9 years ago|reply
I found it immediately:

  I want to connect my... Printer/Scanner
  to my... Computer/Laptop
  Printer/Scanner connection: USB B
  Computer/Laptop connection: USB A

  You need this cable
  USB 2.0 A-Male to B-Male
[+] smcg|9 years ago|reply
That's a rather unfortunate name. Or fortunate, if you're targeting certain audiences.
[+] dhodges|9 years ago|reply
The ageism in this post is incredible. I speak as someone who is the "older relative" to a lot of people, and as someone who provides tech support to those same people. Characterizing older relatives as people who need help with cables is as ridiculous as characterizing millenials as "digital natives". My generation has been cabling shit together for decades, from stereos to VCR's to DVD's to quadraphonic sound systems to DVR's. If anything, cabling has gotten simpler these days. HDMI and USB cover a multitude of sins. Curb your ageism, please!
[+] jblok|9 years ago|reply
As many have mentioned, this is missing some key connectors (USB C, DP, etc). I wanted to launch with an initial subset of connections just to get going. Also I found USB C hard to distinguish in a photo compared to Micro USB. But I will put it in soon, for sure.

Technology wise this app uses two things I really want to recommend. Netlify for the static hosting with automatic SSL provision (and they have awesome GitHub integratiOn). And Preact, which is the front end framework in use here. This is the same API as React but bundles down to 3kb which is really cool.

[+] notatoad|9 years ago|reply
The question section is great, with lots of helpful picture, but then the answer is just text - how about some pictures there too? If i tell my mum she needs a USB 2.0 A-Male to B-Male, that might help her order a cable from amazon but it doesn't help her find what she's looking for in the shoebox full of cables under the computer desk.
[+] stevekemp|9 years ago|reply
> that might help her order a cable from amazon

I'm surprised there weren't (affiliate) links to Amazon in the responses - that would be such an obvious route to profit.