I think they build a strawman instead of really making a case against the Google theory "great teams require psychological safety" [0]. The first example of the article is "no one played the relationship-building role", which might also be the main problem within Google. This article can be considered a generalization which applies to more environments.
qznc|9 years ago
[0] http://beza1e1.tuxen.de/team_building.html