[mstump]

I do a mix of pure consulting but also managed services. I typically have a 12 hour SLA for issues, and 1 hour SLA for some customers. 24/7 support for mission critical, revenue generating systems. So no, I'm not just a talking head. It's usually me in the NOC on the hook in case things go wrong. I'm the world expert in this field, if you want things to work at scale people call me.