[mildbow]

There are a bunch of competitors and SMBs very much care about the price tag so 100s of dollars is a massive stretch[0].

Note that this alleviates the pain of the staff, not the business ie vitamin for the entity paying for it, but pain killer for their part-time workers.

But, I do agree pricing is out of whack. I would probably try to charge directly based on the number of staff managed (eg: $1/staff member/month).

[0] I run a startup selling to SMBs in the service sector. Upfront dollar amount is a massive hurdle. However, upsells/elastic pricing based on users is easier.

[mgkimsal]

> Note that this alleviates the pain of the staff, not the business

It is a pain for the business when the right people don't show up at the right time, though.

[mildbow]

Problem is those staff are seen as fungible and the onus is on them to show up. Didn't show up enough times? Well, you are fired. That's a pain point.

A colleague didn't show up: well crap now you have to be a team player and cover for them. That's a pain point.

A staff member didn't show up? That's an annoyance.