It's also one of the first things to turn off a new consumer thinking about taking a chance on an unknown brand.
You're fighting the reputation of generations of scammers who promised "cancel any time" and either weasel-worded the small print or just outright ignored cancellation requests to charge as much as possible to recurring bills.
Automatic recurring billing is a "dark pattern" from back before anyone made up that term. The only reason it makes more money than one-time purchase or an honest subscription (where customers have to explicitly pay to resubscribe every month or year) is that people will forget or get frustrated when it's time to cancel. Do you want to run that sort of business?
"Fun" fact: I bought a used car, only to discover that it apparently has free XM radio. I would not be surprised if someone unsuspecting person's card is being charged for it every month.
Well hopefully through this thread at least we've convinced you we aren't scammers :-)
Seriously though, definitely something we are not about - would love to grab beers with anyone (in SF) who wants to learn more about our company/values text us/me (650) 823-4287.
I disagree. If the price point is right, I am a big fan of subscriptions.
A great example of this is: meundies (oohhhhhhhh ba doop boop boop). Fresh undies come every month for like $15/mo. I've had it going for a couple of years (I think), and it's slowly replaced all of my other (terrible) boxer briefs.
abeyer|9 years ago
You're fighting the reputation of generations of scammers who promised "cancel any time" and either weasel-worded the small print or just outright ignored cancellation requests to charge as much as possible to recurring bills.
username223|9 years ago
"Fun" fact: I bought a used car, only to discover that it apparently has free XM radio. I would not be surprised if someone unsuspecting person's card is being charged for it every month.
zloof|9 years ago
Seriously though, definitely something we are not about - would love to grab beers with anyone (in SF) who wants to learn more about our company/values text us/me (650) 823-4287.
blhack|9 years ago
A great example of this is: meundies (oohhhhhhhh ba doop boop boop). Fresh undies come every month for like $15/mo. I've had it going for a couple of years (I think), and it's slowly replaced all of my other (terrible) boxer briefs.
Just my 0.00002 BTC.
giarc|9 years ago