[benjaminjt]

Neither React nor Redux really prescribe an architecture so building an app with these libraries requires some extra thought over just using a framework. An approach I often see is to use Redux as a single state container in a monolithic flux architecture (which seems to be referred to as "Redux") but this has advantages and disadvantages, and is certainly not the only way to use these libraries.

If you're going to go down the flux path, I would suggest you map out the minimal state which can completely represent your user interface (store structure), then list all the state mutations (actions) which you expect to affect this state. That might help you build up clear picture for how to develop your CRM app.

It's good to keep in mind that at the end of the day React and Redux are just tools, and it is up to you how to use them.