[Noseshine]

Without knowing anything about the CIA specifically but about big organizations incl. government ones:

I suspect 99% of the employees have jobs comparable to what you see in the daily Dilbert cartoons, and they sit in aging offices with outdated equipment (unless it's just after a rare new-stuff purchase wave), and they spend 90% of their time fighting the bureaucracy, creating, filing and reading reports, and "internal politics" on all levels. Not that there's anything wrong with that, it's not like they have a razor-sharp focus for each and every employee (just like any other large organization) and most of live for anybody is just to muddle through somehow.

I once participated in a big project for the foreign ministry of a big European country. We spent a lot of time thinking about how to place the icons everybody should see by default so that they didn't cover essential parts of the country's symbols shown as default background image... when I suggested to an employee with half-inch thick glasses who placed his eyes like three inches from the monitor that I could decrease the resolution of his desktop so that everything would get bigger he refused because he thought he had to cope with whatever he was told, and if the higher ups declared default screen resolution to be X * Y it was not his place to select a different one...

Anyway, I liked everybody, it was great fun. It's just a bunch of humans after all ;-)