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jrbancel | 8 years ago

> I see no mechanism for expediting immigration/customs inbound to the US

Global Entry [0], if you are a US citizen or permanent resident.

It is life changing. Immigration takes under a minute at a kiosk and there is a priority lane at Customs.

[0] https://www.cbp.gov/travel/trusted-traveler-programs/global-...

discuss

order

tptacek|8 years ago

I don't fly internationally all that often, but I do sometimes and just did this week, and I have never had an immigration experience that took longer than the baggage claim did. Is this a problem that only occurs at airports other than O'Hare, or am I just lucky?

patio11|8 years ago

The big variables are (rough order) entry airport, the mix of passengers on the exact aircraft you're on relative to your own citizenship/immigration status, the general business (or lack thereof) when the flight you're on gets in [+], and conditions at the airport on the day of your arrival.

If one very consistently flies exactly Delta 6 and is a US citizen, one will very rarely wait more than 15 minutes in Detroit.

It is, unfortunately, very, very easy to spend hours in line. (4th quartile for me is probably 2 hours; max was close to 5.) If one is selected for secondary screening, throw all estimates out window; you've transitioned from routine travel into an adversarial proceeding with the USFG.

[+] Since most airlines operate on schedules which do not change much on a week-to-week basis it is fairly predictable that e.g. 10 AM on a Tuesday, and hence $BAR Flight $BAZ's scheduled arrival window, will be busy, given that N flights from abroad arrive near that window.

kasey_junk|8 years ago

I've had immigration experiences at O'Hare that have taken 2 hours.

Even with Global Entry I've had immigration take 25 minutes at O'Hare.

rsync|8 years ago

"Global Entry [0], if you are a US citizen or permanent resident."

Ok. But how are they (Solve) going to do it ?

Or is the US entry side of things not part of their product offering ?

shawnsheikh|8 years ago

You're correct in that we can't offer immigrations/customs help in US airports (with the exception of JFK and MIA). However, we can help in about 400 airports around the world. We can expedite clients through departures on international flights.

A lot of our clients flying domestic, however, still find value in the service especially families and the elderly.

tehlike|8 years ago

+1. It took 20 seconds to clear immigration and customs last time.