(no title)
oostevo | 8 years ago
Anecdotally, I've noticed that they tend to be more senior (so know what's possible / what they can get away with), less busy (so they're less frustrated and frazzled), and tend to deal with much more experienced travelers than a normal gate agent (so, again, they're less frustrated).
clarkm|8 years ago
patio11|8 years ago
jgalt212|8 years ago
Thanks to mergers and lack of DOJ anti-trust enforcement there are now only legacy airlines.