[erroneousfunk]

I've had great experiences with Amazon the few times something went wrong.

- Had a fire extinguisher shipped to me but the pin apparently got knocked out in the box and it discharged during shipping. They sent out a new fire extinguisher immediately, I got to keep the old one and got it recharged for $10.

- A water filter was held by USPS and I wasn't able to pick it up in time. They sent out a new water filter (different shipping so it got to my door) even before the first one was sent back for non-pickup.

- Ordered through Amazon Fresh and some bread got crushed by a 2L soda. Sent a one-line message to them "Bread was crushed by 2L soda" Bam -- refund for bread.

- Called, questioning a $10 charge I had on my credit card, even though I hadn't ordered anything. They tracked it down to a Prime Video subscription I had made that had ended its "free trial period." I just said "Oh! I was going to cancel that!" and they removed the charge and cancelled it for me right then and there without me even asking. I've never heard of any company doing something like that that easily. In my experience "free trial periods" are just traps trying to get people to forget and let the subscription run, so I didn't even bother asking, but they went ahead and removed it.