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Delta Goes Big, Then Goes Home

1107 points| devy | 8 years ago |flightradar24.com | reply

188 comments

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[+] omegant|8 years ago|reply
Commercial pilot here, currently flying transatlantic routes. I avoided Irma last week while flying to Buenos Aires (it was not this big yet). I have partners in San Juan at this moment, bunkered in the hotel. We see this as a crazy move, very well executed, but too risky for the plane itself (not so much for the crew).

Let me explain, the metar and tafors (the airport meteorological reports we use) during the flight in San Juan show that the flight was doable. No crazy winds during landing, and worsening during take of but well within the limits you may find in a local thunderstorm. The predictions allowed them to see the window to fly in and out. If arriving the weather was too bad or you see the hurricane getting too close to the airport,they could have got away without landing. For take off either you have the right conditions (under the legal limits) or you don't.

What they risked IMHO is having some kind of technical problem or delay once in San Juan and having to stay there to weather the hurricane. That could mean heavy damage to the airplane while on the airport, even a total loss.

That said for me the most amazing of it all, is not the short stay at the ground. While very fast is not uncommon to see them with an experieced team, the slower part is the disembarking and embarking of the passengers, and they surely were all motivated to hurry.

The most impressive is how they followed the quite thin alley between the hurricane arms till they were clear of the bad weather. In a situation like that you only see red and magenta in your radar and a narrow black or green zone where you can fly safely. That's surely was the most scary part for them beyond the adrenalin of a fast and potentially dangerous operation.

Looks like the typical movie scene of a spaceship passing between closing doors!! Certainly brass balls.

Edit: some typos and a "don't" that I left behind and was changing the meaning of a sentence. Sorry written from the cellphone.

[+] unionemployee|8 years ago|reply
It's interesting that a commercial pilot would buy in to the "risk" bent of this article. Are you an inexperienced/new pilot? I flew into and out of the outer bands of Harvey last month. That portion of the system is no different than any storm. Nor is flying between the bands. That gap is huge compared to a little tiny airplane. No "adrenaline" or "balls" were involved here. Just competence. I'm sure the pilots have had far more harrowing experiences flying back and forth across the US in the summer and the departing passengers were in no danger.
[+] digi_owl|8 years ago|reply
Now i wonder who in Delta management were willing to put the plane, never mind the crew, on the line for this flight.

It if was totaled by the hurricane it would not have looked good on the company books.

[+] narvind|8 years ago|reply
Not sure if there were really any passengers disembarking in San Juan. I would guess that it was pretty much an empty flight flying in.

What a heroic effort! Salute to the entire team!

[+] mschaef|8 years ago|reply
This comment is a great example of why I read the comments on this site. Thanks for the answer. It provided some context I'd been wondering about.
[+] KeepTalking|8 years ago|reply
One often neglected risk is the risk to the ramp crew from lightning. For a quick turn around in the middle of a storm like this, someone needs to neglect their own personal safety. Many times lighting is less risky to the plane but even before the storms roll in the lighting picks up.
[+] jshelly|8 years ago|reply
Thank you for the details from a Pilot's point of view. I was watching this flight play out live and it was certainly a nail biter. I couldn't believe they were going to land let alone take off.
[+] collinmanderson|8 years ago|reply
Amazing. Anyone have a video of the flight path with radar?
[+] lucb1e|8 years ago|reply
Thank you for the insightful explanation!
[+] malmsteen|8 years ago|reply
Stupid question: what about flying above the hurricane on the way back ? Possible ?
[+] parisivy|8 years ago|reply
Did you fly Atlanta - Buenos Aires? I flew on Wednesday 6th. Were you my pilot? :)
[+] simplyluke|8 years ago|reply
During the cold war my grandfather flew bombers into the eyes of hurricanes to drop sonar beacons. I'm sure he'd get a kick out of this.

The older bombers they flew were all manual controls (as opposed to fly by wire), which meant physical exhaustion from wrestling the plane into the storm was a major factor - so they'd bring extra fuel to be able to circle the eye of the storm for some amount of time to build up the strength to fly back out.

[+] KeepTalking|8 years ago|reply
This is the second such instance in the past month. - For a longer discussion on the topic see this thread on airliners.net http://www.airliners.net/forum/viewtopic.php?f=3&t=1373093

- On August 24 Typhoon Hato hit HongKong hard. All airlines canceled their service in and out of HKIA, except a lone KLM flight from Amsterdam. Similar to the delta flight into San Juan, this flight created a large media storm into the risk involved. http://liveandletsfly.boardingarea.com/2017/08/24/klm-747-ty...

While I am not a pilot, I know that such flights involve sophisticated planning (route, fuel, approach), weather prediction as well as diversionary plans if things do not work out. No airline would undertake such a high-risk move without the confidence that they are not putting lives at risk.

[+] Udik|8 years ago|reply
Consider that they were carrying 170 people away from a hurricane that killed, among the millions of people that were on its path, a total (until now) of 11. If that single plane crashed, it would have multiplied by 15 the total death toll of the storm. I'm sure that the risk must have been quite low for the operation to make any sense.
[+] nxsynonym|8 years ago|reply
As easy of a target as airlines are for the usual criticism, this is an heroic feat. I applaud the efforts of everyone involved.

I can't image what it must be like to fly into a storm system like that. Nerves of steel.

[+] rando444|8 years ago|reply
Hurricanes aren't really difficult to fly through since the air moves horizontally, and is mostly predictable, it doesn't really affect the flight much. Takeoff and landing are the major problem areas.

Thunderstorms, however, are much more difficult to fly through, because the air is moving vertically in an unpredictable fashion.

[+] antihero|8 years ago|reply
I wonder if the pilots volunteer for the run? It'd be interesting to know the internal culture with regards to it.
[+] mnglkhn2|8 years ago|reply
That is why they were able to charge more than 3k per ticket to fly out of troubled locations on Irma's path.
[+] SeoxyS|8 years ago|reply
Two points:

1) Hurricanes are actually harmless to planes. The only part of the flight that includes any danger is landing, due to wind and low visibility. But flying at cruising altitude or even through the storm is fairly harmless, as most winds are horizontal and nothing out of the ordinary for a plane. Keep in mind that the NOAA regularly flies commercial jets (such as a Gulfstream V) into hurricanes. Also keep in mind that never in the history of aviation has a plane been brought down by a cyclone. Thunderstorms, on the other hand, are much more dangerous. The main difference is that in a cyclone, air moves horizontally, while in a thunderstorm it moves vertically in bursts, which is much more difficult to navigate.

2) From what I've heard, this was not a commercial flight but a flight mainly aimed at evacuating non-rev airline employees. The main issue with doing this flight for regular passengers would be fear and discomfort due to turbulence. Airline employees on the other hand are used to flying, know that turbulence is harmless, and would rather just get home.

[+] yardie|8 years ago|reply
As someone who has lived through some of the strongest hurricanes in recorded history you are wrong on multiple counts. Flying through the storm and the wall eye is dangerous and NOAA has lost planes to it. One of their hardened P3 had equipment and life raft ripped from their anchors [0]. There is definitely lightning and waterspouts during a hurricane. That is not reserved for thunderstorms.

This was a flight to evacuate crew who are stationed in PR. Non-rev refers to crew who are commuting or on holiday. On a typical flight a plane may turn over in a few hours but the crew may remain for 24 hours and leave the following flight. This crew was down route and needed to head back to their operating base.

[0] https://www.wunderground.com/resources/education/hugo8.asp

[+] SAI_Peregrinus|8 years ago|reply
NOAA does not fly their Gulfstream into hurricanes, it flies over them. They use WP-3s (strengthened P-3 Orions) to fly through the hurricane. The wind shear and turbulence can put quite a lot of stress on the airframe, it's nowhere near harmless. Crosswinds also make flying difficult, not to mention the vibration. A non-reinforced plane with a good pilot and 3-point seat belts could probably make it through, but the extra maintenance needed after would be enormous.
[+] zymhan|8 years ago|reply
Do you have any source for your claims?
[+] passivepinetree|8 years ago|reply
Does anybody who works in the industry have any idea of what the risk management is like for these types of events?

What are the odds something could go wrong compared to the relative good of squeezing in one last flight's revenue for a while? Is flying in a hurricane actually not that bad and the airport turnaround/takeoff the most dangerous part?

[+] sixdimensional|8 years ago|reply
Wow, this is really incredible. The flight path out of Puerto Rico is nearly perfectly optimal to avoid the weather.

I wonder, is this a good (and incredibly positive) example of what quality real-time/near-real-time data can do for decision-making?

Bravo.

[+] En_gr_Student|8 years ago|reply
I hate the title because it sounds like a failure when in fact it is an excellent thing Delta did.
[+] conanbatt|8 years ago|reply
I agree, the pun has a negative connotation whereas the article is about a feat.
[+] ars|8 years ago|reply
I'm wondering about the ground crew willing to stay in the airport to help this flight get going - and then having to get to a shelter in the middle of a hurricane.
[+] ocdtrekkie|8 years ago|reply
While I'm not familiar with SJU, my guess is an airport terminal is likely one of the more sturdy buildings around, and is likely to have some pretty robust structures you can take shelter in. Most commercial buildings are sturdier than the average house, and I'd rather be at an airport than at home in a storm that levels buildings.
[+] flukus|8 years ago|reply
I'm glad someone bought this up, it's the first thing that came to mind for me. Even if they are safe in the airport, I'm sure there were more important things they could be doing like securing their home or buying food and water.
[+] rsimmer|8 years ago|reply
The downside of the internet... suddenly everyone pretends to be an aviation expert.
[+] rphlx|8 years ago|reply
I am surprised this flight was approved and permitted by airline, government, and insurer procedures... the risk/reward looks exceptionally poor, as the storm could amplify a normally-moderate, manageable mechanical failure into a situation that greatly overwhelms the flight crew (and there is definitely precedent for that in the accident record).

There are probably at least some NTSB human factors specialists cringing at this.

[+] Cshelton|8 years ago|reply
Other than a very bumpy ride and lots of nerves, I would think a 737 (and many other commercial jets) would have no problem flying through a hurricane. Landing on the other hand...

Anyone with knowledge of this?

[+] lisper|8 years ago|reply
Private pilot with 20 yrs experience here...

To say that a 737 would have "no problem" would be overly optimistic. A 737, like all commercial airliners, is pretty tough, but there are plenty of things in a hurricane that could bring one down. There's hail, up-and-downdrafts that far exceed the capability of the aircraft to overcome them, and turbulence severe enough to flip the plane inverted. The least likely event is turbulence severe enough to structurally damage the plane, though even that is possible, and hail could definitely damage the plane, especially the engines, to the point where it would no longer be airworthy. You might make it, but you'd be rolling some pretty serious dice.

Landing in a hurricane would be impossible. You can handle being kicked around in the air because there's nothing to hit. But near the ground you need reasonably stable air in order to make a controlled landing. Anything more than around 50 knots is pretty much a show-stopper for any civilian aircraft, and even much slower winds than that can present significant challenges if they're gusty or not aligned with the runway.

[+] mikeash|8 years ago|reply
I'd think that flying through one would be pretty doable. I don't think the "hurricane hunter" planes are anything special in terms of their ability to withstand turbulence. You may need to avoid the parts with the most severe convection. Airliners don't necessarily fare well in the middle of violent non-hurricane thunderstorms either.

Landing and taking off in one, however, would be really bad once the winds pick up.

[+] lightbyte|8 years ago|reply
Flying through a hurricane is not dangerous at all, especially for a massive plane like a 737. Airplanes are incredibly resistant to horizontal winds, which are all a hurricane is.

It's vertical winds that are dangerous to fly through, which is what thunderstorms create.

[+] hapless|8 years ago|reply
The best part is that the hurricane's tailwind shaved 40-odd minutes off the itinerary.
[+] idlewords|8 years ago|reply
I'm curious about who was coming in on this flight, and why? Was it mostly people who wanted to ride out the hurricane with families? First responders?
[+] joemi|8 years ago|reply
That's pretty awesome. Does anyone know more about this type of pre-hurricane flight? Is that a common thing airlines do, to try to squeeze one last flight in? Are there rushes before other types of bad weather? And do they increase (or lower?) prices in these cases?
[+] code4tee|8 years ago|reply
This is an impressive team effort by Delta--and a great demonstration of the teamwork required between those in the air and on the ground to pull something like this off.
[+] AceyMan|8 years ago|reply
There is much to touch on from the comments so far, but I'll try my best to keep it on point. (Note that I didn't say "short" <wink>.)

Bona fides: FAA Licenced Aircraft Dispatcher; 11 years industry experience. (Left the industry in 2000) Staff title: Chief Dispatcher

Preface: I'll not attempt to address the many meteorological or airframe engineering aspects of this mission other than to note that Delta staffs its own meteorology department (or did last I was privy to their operations). The capabilities that lend to the carrier are net positive, as should be obvious.

On to some specific questions raised ...

(0) >>>[qume] The captain makes the same call on every flight. The plane and passengers are her responsibility regardless of the situation. Edit - also the call is made continuously. They can back out any time.

Response: Only half true: the pilot-in-command (PIC) along with the aircraft dispatcher share responsibility for the "initiation, operation and termination of the flight." (Yes, I think the regs use 'termination'; that always made me wince.)

So, it's a quorum of two: if either one chooses to terminate (or 'not initiate') a given flight, it cannot be operated. That doesn't mean that a dispatcher who disagrees won't spend some effort presenting evidence for his position (e.g., ten-minute phone calls), but at the end of the day of those two don't agree, the flight cannot operate.

(1) >>> [phkahler] They may or may not have volunteered for the flight, but they do get the final decision to go in or turn back once the airline OKs it.

Response: This statement begs the question: who is "the airline?" The relevant US regulations (CFR 14 Part 121) refer throughout to this entity as the 'certificate holder' -- because an air carrier holds an operator's license -- a business license, of sorts -- granted by 'the administrator,' the regulatory term for the FAA. I'd gamble that since the FAA descended from the CAA that the policy authors thought it wise to anonymise the parties wherever possible in the event of future language changes. Smart move.

So for any given flight, "the airline" would be the dispatcher, who by proxy, exercises the right of 'the certificate holder' to "operate a particular flight over a specific route under specific conditions" (going from memory, mind you).

This authorization is formally granted by way of a legal document prepared by 'the certificate holder' (read: dispatcher) known as the 'dispatch release,' which includes a minimum set of specific information (flight plan, equipment type and number, flight crew, fuel min/max/burn, alternate airports, and so forth) but typically have an abundance of supplementary information to better brief the flight crew of the expected conditions and details of alternatives that are likely to be available if the proposed plan cannot be followed.

Bonus fact: If you ever were waiting after boarding and the crew came over the PA to say they are "waiting on paperwork," most of the time it is a bag/weight count, but some times it's the dispatch release. If you know your flight is going across, or into, some crappy weather, the chances of the latter are greater than average.

(2) >>>[passivepinetree] Does anybody who works in the industry have any idea of what the risk management is like for these types of events?

Response: The airline operations hundreds of flights a day; all have some risk, and all decisions must be made in real-time. In cases of long-running events such as a hurricane, there is likely to be some general tone taken by the carrier at the highest operational levels (chief pilots, chief dispatchers, VP of Operations, etc.). For my carrier, these strategic positions would be discussed in the morning meeting, which was a recurring conference call between all those parties and department supervisors -- kind of like a stand-up, except we were all sitting around a conference table.

Aside from that, as the day wears on the specific handling of a given route, weather event, etc., is handled in real-time by the assigned dispatcher and support team (meteorologists, mechanics, etc.)

Of note: some larger carriers maintain a 'Trouble Desk' staffed by dispatchers who are assigned a lighter workload than the regular line folks. This is a great system (one that my carrier didn't have) because, let me tell you, just one fubar flight can monopolize all your capability and time for quite a while. If/when one of those flights pops off the queue it can wreck your throughput for the remainder of the shift. For my money, the trouble desk is an excellent mitigation tactic capable of keeping the workload in the dispatch office sharded appropriately.

(3) >>>[joemi] Does anyone know more about this type of pre-hurricane flight? Is that a common thing airlines do, to try to squeeze one last flight in? Are there rushes before other types of bad weather?

Response: I only had a handful of duty experiences with hurricane landings that were in our region of operation, but I do have a wealth of experience with other severe weather systems here in the US -- aka, tornado season.

There were many occasions when a strong cold front would be bearing down on cities we served, with solid lines of thunderstorms sweeping through the region. The kinds of weather that serve up severe or extreme turbulence, large hail, and tornadic activity. And there aren't any "holes" to "slip through," either.

Frequently, it would come down to trying to get one more flight in and out of a city. (The pressures of 'completion factor' at an airline are a whole discussion in itself.) In these cases, I'd be measuring the relative velocity of the line versus the distance to the airfield, estimating the time of impact, so to speak, and cross-referencing that against my computed time en route and considering the turn-time at the station, etc., etc.

Assuming you judge that it can be operated safely, and you can provide a suitable alternate plan (and "turn back to base" is certainly a common choice) you have to get on the phone (or radio) and brief the PIC on some or all of the details (all of the details are in the dispatch, but people like to hear a human voice when facing stressful situations; think 911 operators), and if they concur (or accede, in some cases) then, from (1), by the necessary joint agreement, the flight is initiated.

And as you might expect, sometimes the flight got in and out, and sometimes it diverted or came back to base. In either case, occasionally the crew might call or radio back in with reports on the conditions (or vociferous complaints about the ride quality -- hey, it happens).

So then my unqualified answer to this question from joemi is "Yes."

--

Finally I'd like to call out the commenters who made mention of the ground (and other station) crew and their exposure to risk in these "irregular operations"; I'd say they exhibited a measure of aplomb no less than the flight crew, and those employees are too often overlooked as essential parts of the carrier's operations; both day-to-day and in extreme cases such as a hurricane landfall.

HTH, /Acey

[+] thrillgore|8 years ago|reply
I'd like to think all the staff were just blasting Death Grips as they flew in.
[+] tylersmith|8 years ago|reply
We watched these flights as they we happening and I was on edge just watching. I can't imagine what it'd feel like having been on one.