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click170 | 8 years ago

Maybe they can reinvest some of that money and figure out how to not spam me for things I've already pre-ordered from Amazon.

Case in point, Super Mario Odyssey. Preordered from Amazon, and they've been sending me nonstop emails to try and sell me additional copies ever since.

At least their marketing emails tend to come from a different source from tracking notification emails so you can filter them with ease.

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jcrites|8 years ago

That doesn't sound like something that should be happening. Perhaps there is an error in the email targeting logic. I'd be happy to help get it looked into and see if it can be fixed.

If you'd like to take me up on my offer, please file a support case in the usual way to report this issue; then ping me at my work email address from the email address associated with your account to let me know you've done that. Ideally, explain what you did here in the support case, and provide the full email headers of the email that you expected not to receive (or at minimum, subject line and date). That's what will likely be needed to pinpoint the account and the problem. I'll keep an eye on it and do my best to ensure it's driven to resolution with the right people. We should expect follow-up and further communication to occur via the support case. I'll preemptively ask for patience since certain issues can take a bit to investigate.

antoncohen|8 years ago

Just unsubscribe from marketing emails. I receive zero marketing emails from Amazon, and I'm a prime member that orders fairly frequently. I do receive AWS product announcements, but I want those.

smelendez|8 years ago

I've bought multiple copies of the same item from Amazon. Sometimes it's been groceries but not always.

I've bought books for myself then bought them again as gifts for someone else. I bet a lot of people who bought Switch games for themselves will buy more copies as holiday presents.

sosborn|8 years ago

Yeah, but if you've already bought the product it isn't likely that you need to be marketed to in order to buy it again for the purposes you stated.