top | item 15616257

(no title)

matthewvincent | 8 years ago

I recently had an amazon delivery person submit that they had delivered my package even though they hadn’t. Prompting me to go through the stolen package process, only to find the package on my doorstep a couple days later. Definitely don’t want that dude in my apartment.

discuss

order

valleyer|8 years ago

If you don't mind my asking, what is that process?

I too had an Amazon next-day (Amazon Logistics) delivery erroneously marked as delivered (last Saturday). When I contacted Amazon customer support, they requested that I file a police report over the missing package. And then even when I did, they refused to do anything.

What's the magic word I have to say to get them to care?