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erader | 8 years ago

This is exactly how our team likes to operate :)

Taking only 'requests' leads to a whole range of potential problems: - Feature bloat with random one-off buttons and gizmos - Product teams getting in the habit of ignoring requests if they know that most don't quite fit - Really complex products (both for customers and internal teams to understand/troubleshoot) - Unclear roadmaps - Wasted time. For example, I had a request to build a notification-silencer for specific executives at a company. I recommended that the executive set up email filters instead

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