[nemof]

my own experiences of BT have made me leery of using them. their customer service is utterly appalling. just consistently, every single time i've had to deal with them, help a friend or family member sort out their bs, it's a horror. we even had to move our business away from their service because we just couldn't have meetings and do screenshares consistently.

even if i wanted bt fibre, i live in the center of a large city in the uk, and i cant get fttc because im on the wrong street. one street over they can get fibre, mine, not a chance - and no plans to according to openreach either. similar issue with where our office is located. wrong street. no fibre. a few streets over, fibre.

virgin on the other hand, i have their 200/20 package. consistently max out the connection no problem. had them for years and they've consistently performed above expectations - i even remember when they were called blue yonder.