(no title)
XERQ | 8 years ago
In most cases our annual price is equivalent to 1-3 months of a competitor's monthly price. You mentioned AWS so I'm going to use them as an example, even though it's not an apples to apples comparison. Their m5.xlarge is similar to our X-Large plan (16GB RAM + 4vCPUs). I'll ignore that it doesn't include storage or bandwidth, for simplicity. The m5.xlarge (with no storage or bandwidth) costs $140/month on-demand, which exceeds the annual price of the X-Large plan. If you reserve an m5.xlarge for 1 year (paid upfront) with AWS, the cost is a little less than $1K, which is close to 10X the cost of our X-Large.
If customers cancel their server with us after the 14-day refund period, we provide a prorated credit for the remainder of their billing cycle[0]. So if someone cancels after 2 months, they get the remaining 10 months as credit. They can use that towards renewals, new services, etc. I totally respect it's not for everyone, but the cost savings can be substantial for those who are able to use our services.
We are also expanding to Europe in the near future.
No comments yet.