There's really no excuse for a 5 month old customer facing ticket with real notable amounts of money involved. I'd be sorely embarrassed, and it appears they are.
At the very least they need a sensible way to separate issues involving real money to be in a different priority bucket with actual escalation.
tyingq|8 years ago
There's really no excuse for a 5 month old customer facing ticket with real notable amounts of money involved. I'd be sorely embarrassed, and it appears they are.
At the very least they need a sensible way to separate issues involving real money to be in a different priority bucket with actual escalation.
acct1771|8 years ago
My time should now be deprioritized?
mv4|8 years ago
I ended up speaking with one of their board members.
nnd|8 years ago