[boosting6889]

I would do it but I do not have the patience to be on the phone for 30 min fighting over $10

[notyourwork]

Takes 5 minutes via chat, I do it while watching tv or checking email.

[rthomas6]

I think you can do it over chat.

[sungx105]

My success rate over chat is 0%. I just get told over and over that 'Prime guarantees shipping, not delivery. So your package will be shipped within 2 days [or 1 day for 1-day] to the nearest Amazon distribution center. Usually this matches with the delivery date, but not always. The updated delivery date for your order is when you will get it, so we are following our end.'