Razer don't care about their customers full stop. Extremely poor customer service and low quality products. Their one-start Trustpilot page is a good read.
While I don't support Razer for their hardware choices, I have to side with them on this issue. LVFS is not the answer to firmware updates and it has quite a few architectural issues. Firmware should only be updated as a last resort to solve some critical bug or security issue and pushing frequent firmware updates is asking for trouble. LVFS and its developers should not assert themselves as the "industry" standard for pushing firmware updates and just because not everyone wants to be a part of that does not mean they "don't care about Linux".
Razer is not a "Linux" first company anyway and it does not help to cry about it on a blog or complain when their hardware does not work well on "Linux" in the first place.
I've been DIT for two large unicorns ($Bs) with the pull to do whatever I wanted. Both times we stayed with MacBooks because simply buying a single razerbook is like funding an indegogo campaign. We gave up trying to get one when they told us it would be like this for every purchase and at both companies we purchase over 100/month
[+] [-] Jonnerz|8 years ago|reply
[+] [-] frabbit|8 years ago|reply
[+] [-] bobcallme|8 years ago|reply
Razer is not a "Linux" first company anyway and it does not help to cry about it on a blog or complain when their hardware does not work well on "Linux" in the first place.
[+] [-] eliaspro|8 years ago|reply
Why do you believe firmware shouldn't be updated regularly just like we're used to do it with regular software?
[+] [-] philtar|8 years ago|reply
Let's be generous and triple that number, 1.2% of Pc gamers use Linux. Razer's decision makes sense to me.
[+] [-] ng12|8 years ago|reply
[+] [-] thathappened|8 years ago|reply
[+] [-] dbuder|8 years ago|reply
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