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Coinbase Commerce: merchants can accept multiple digital currencies

152 points| barmstrong | 8 years ago |medium.com | reply

82 comments

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[+] blunte|8 years ago|reply
The KYC/AML regulations require essentially 1:1 human effort for every new person who attempts to buy any practical amount of cryptocurrency (within the US and EU, and probably elsewhere).

So the #1 problem is that people who want to buy some cryptocurrency cannot. They wait days or weeks to get verified. And the exchanges and money changers want to provide the virtual currency to the hungry customers, but they cannot afford to hire enough people to process all the verification applications.

Given this extreme bottleneck, I don't see the significance of news about how much easier it is for people to spend virtual currency.

Ironically, Coinbase is one of the most complained about in terms of slow verifications.

[+] vosper|8 years ago|reply
I'm in this boat now - I've been a Coinbase customer for years, and then randomly they blocked my ability to withdraw my money (MY money, BTW) from the account. Nothing had changed about my account setup.

Now they want me to go through the Photo ID process, but I don't have a US drivers license, only a permanent resident (green) card for ID. Which should be fine, after all it works as ID for literally everything else I could need ID for in the US - including flying. Support have been fairly responsive, but they keep sending me back to through their photo verification process, and I keep telling them "but this is not a driver's license, please look at the pictures!".

It's really annoying - this is a federally-issued photo ID I'm required to carry with me, and yet Coinbase seems to be struggling to accept it. In the meantime my money is stuck and I don't know how to get it back.

[+] beaner|8 years ago|reply
It only takes about 10 minutes to get verified on Coinbase. The majority of people are done in this amount of time. It's when something goes wrong and you can't get a response from customer service that is a problem. After all this time, it still sucks.
[+] blunte|8 years ago|reply
Here's tip for getting past the automatic verification failure problem on Coinbase: after failing, try their mobile option. For whatever reason, the mobile option (where you take a photo of your ID with your phone) seems to work much more reliably than the computer method.
[+] lewi|8 years ago|reply
When I first bought ETH (Coinbase) it took 5 min verification and a debit card. Practically instant in comparison to traditional financial setup times.
[+] dimillian|8 years ago|reply
Verification is not done by humans, and it's instant.
[+] edshiro|8 years ago|reply
What does this mean for a crypto project like Request Network (https://request.network/#/) which is trying to become the "Paypal for cryptocurrencies"?

I am genuinely curious as I own some REQ, believe in the team, but also like what Coinbase has done to bring crypto to the masses (minus the outrageous fees of course).

[+] josu|8 years ago|reply
My personal opinion about Request and similar projects.

I have been using bitcoin for a while, I have payed for real goods and online services with it and I've following the crypto ecosystem for a few years. I really can't see the reason for more than just a handful of competing cryptocurrencies becoming mediums of exchange.

Request's goal is noble, but I think that they'd be better off working on implementing payment gateways for existing cryptos. The first mover advantage seems to be huge in this space, and I really can't see how Request, or any other crypto can scale fast enough to dethrone bitcoin or the rest of the big competitors.

[+] wyldfire|8 years ago|reply
I don't understand why companies would compare their offering to paypal but don't offer escrow. I suppose people use paypal for paying individuals but not as much as for goods/services, right?
[+] decorator|8 years ago|reply
There's also the GloBee[0] payment processor. It accepts Monero, so you're able to maintain your privacy whilst consuming like a capitalist zombie.

[0] https://globee.com/

[+] Cthulhu_|8 years ago|reply
That's not going to last long, it's basically an open invite for money laundering.
[+] sangnoir|8 years ago|reply
If you ever added your US bank account to Coinbase by giving it your online banking credentials(!)[1], you might want to know that your financial/banking information was crawled (income, costs, average balance), and is available for resale[2] to 3rd parties.

1. This is very, very, very bad for security, but is only possible because US interbank transfers are way behind the rest of the world (including 3rd world countries). Everywhere else, all you need to transfer money is the name of the bank, account holder and account number.

2. see "Products" on https://plaid.com. Plaid provides Coinbase's bank integration.

[+] zachperret|8 years ago|reply
Plaid co-founder here. We don't resell data. In the case of Coinbase, they're setting up ACH transfers (see Auth on our products page), to avoid the 3-5 day delay in connecting a bank account for ACH.
[+] Shoothe|8 years ago|reply
> Everywhere else, all you need to transfer money is the name of the bank, account holder and account number.

Actually here only the IBAN account number is required (and it's used everywhere). Bank is inferred from that and it's not stricly necessary to give account holder's name.

[+] lojack|8 years ago|reply
> Everywhere else, all you need to transfer money is the name of the bank, account holder and account number.

I'm curious where you got this bit of information? All I need to transfer money in the US is a routing number and account number.

[+] steveeq1|8 years ago|reply
I wonder what they're policy is on adult. I do some work on an adult site and ccbill has got to be the worst credit card provider out there. Adult payments need to be disrupted.
[+] jstanley|8 years ago|reply
Part of the appeal of bitcoin is that you don't need to care what a payment processor thinks of your business.

You're welcome to accept bitcoin payments without using coinbase or any other payment processor.

[+] tyfon|8 years ago|reply
I've never used bitcoin but to my understanding it can take quite some time for a payment to be processed.

What happens if you buy something and pay, then when the merchant receives the bitcoins the value of them has dropped say 10%? Does the merchant take the loss in this system?

[+] joeyrideout|8 years ago|reply
Bitcoin alone is responsible for this reputation of slow transaction times among cryptocurrencies. Litecoin and Ethereum have the same blockchain architecture but are mined faster, so they are faster, but this linear improvement may not be sufficient for scaling. Minerless "DAG" coins like Nano may prove to be more practical in the long run because they scale exponentially.

re: Value change during a transaction: volatility is a fundamental problem with any currency. Adoption and volume will decrease volatility, which this announcement is moving towards :) Ripple's value-add to the banking industry, for instance, similarly relies on adoption in order to create an international pool of liquidity in order to facilitate efficient cross-border currency exchange. The more volume, the less volatility there is, which means less cost to banks using XRP as a payment "bridge". The same is desirable for merchants and consumers.

[+] josu|8 years ago|reply
Coinbase can easily take care of this. They can have a small reserve and sell the bitcoin as soon as the transaction is published/sent to the mempool. No need to wait for any confirmations. If the transaction happens to be fraudulent†, they just buy the bitcoin back and realize the earning/loss (in the long run they will tend to even out).

†Not sure what the attack vectors are here.

[+] mr_sturd|8 years ago|reply
I've made payments to merchants who acknowledge that the price can change over the process of sending a payment. The Bitcoin price is fixed at the point that the transaction is acknowledged in the mempool, so any fluctuation during the time taken for transactions to reach their required verifications is ignored.
[+] wmeredith|8 years ago|reply
This was my immediate question. I bought some Etherium from Coinbase a couple weeks back and by the time I got the funds, the value had dropped (!)25%. I don't particularly care because I'm long on my crypto holdings, but in what world is something like that going to be tolerable for merchants?
[+] vim_wannabe|8 years ago|reply
Looks exactly like Sprite's offering right down to the scary 15 minute window you are expected to complete your Bitcoin transaction in, doesn't it?
[+] johnpowell|8 years ago|reply
I just bought a computer from newegg with bitcoin and I think they used bitgo. They also had the 15 minute window thing. But the transaction didn't have to be confirmed in that time. It just needed to be out there somewhere which only took about a minute. And that was back when BTC was around 15K and it would takes hours for a actual transaction to be confirmed. But it would lock in the transaction quickly and then it would take a while for newegg to send me a email saying the payment was confirmed.

I just checked and the time between my order and initiating the sending of BTC to bitgo in Electrum to newegg saying the payment was accepted was just a little under five hours.

[+] beaner|8 years ago|reply
Bitpay and Coinbase's old merchant tools both already use a 15 minute window. Not sure what Sprite is but most likely the influence was the other way around.
[+] piratebroadcast|8 years ago|reply
I have a coinbase account, but it looks like like a Coinbase Commerce account. Commerce wont accept my regular Coinbase login. I guess I have to create a new account?
[+] JustAnotherPat|8 years ago|reply
So this just shows you an address to send crypto to and calculates the equivalent amount needed with a 15 minute window??

No conversion to fiat at a guaranteed rate?

Can't you game this with such rapid price fluctuations? Time buying a high priced item during a crash maybe?

[+] hesdeadjim|8 years ago|reply
I used to be bullish on crypto. Now I see something like this and wonder "why the fuck do I want to use crypto to buy something when cash is instantaneous and my credit card provides consumer protection?". Add on to this the necessity of dealing with capital gains on my taxes at the end of the year just for buying something? No thanks.

I also fully expect to get downvoted to oblivion for this opinion based on what I have seen in the past.

[+] gymshoes|8 years ago|reply
This has a good scope for humblebundle
[+] solarkraft|8 years ago|reply
Not only is Coinbase an extremely slimy, untrustworthy company seemingly entirely driven by bad AI, the amount of different currencies they accept is also very limited.
[+] __blockcipher__|8 years ago|reply
What?

GDAX is one of the best companies out there in the field.

Note to others: a portion of the internet seems to relentlessly attack Coinbase because they listed Bitcoin Cash (BCH) months ago

[+] dmix|8 years ago|reply
...You're going to have to back those aggressive claims up with some sources or reasoning on HN.

> the amount of different currencies they accept is also very limited

They cover the 4 primary ones. I'm not sure as a business I'd want to accept any other ones... besides maybe ZCash and Monero for privacy reasons.

[+] sitepodmatt|8 years ago|reply
Wtf? Are you are tether/bitfinex shill? Coinbase is the most legit in a toxic shithole of dodgyness