top | item 16488315

(no title)

jaksmit | 8 years ago

100x the price paid "during the period Slack was down" probably doesn't amount to much money. E.g. if you're down for an hour, that would likely void the SLA, but refunding for 100 hours is not much money vs how much a company would pay each month.

discuss

order

jsjohnst|8 years ago

> but refunding for 100 hours is not much money

It’s ~14%. Not a significant sum, but still better than nothing.