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Gruen transfer

105 points| edward | 8 years ago |en.wikipedia.org | reply

58 comments

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[+] bostonpete|8 years ago|reply
These two phrases from the brief article seem like they're at odds with each other, no?

  "surrounded by an intentionally confusing layout"

  "providing a sense of safety and calm through exceptional familiarity"
[+] oh_sigh|8 years ago|reply
Imagine a house, where every room is familiar, but you have to get to the master bedroom through the hall closet and the front door leads you right into the bathroom.
[+] colordrops|8 years ago|reply
Doesn't sound contradictory to me. When I go through a hedge maze I feel both safe and confused.
[+] stordoff|8 years ago|reply
I don't think so. You can have something where every part/the immediate surroundings are familiar, but the overall layout is confusing.
[+] ocschwar|8 years ago|reply
Casinos work hard to impose the same effect.

If you've watched the show The Americans, you probably recall the scene of Nina's execution, and that was based on real life practice: walk the condemned through a twisty corridor with lots of turns to disorient them so it doesn't dawn on them that the purpose of the walk is their killing.

Meanwhile, architects are working on facilities for elderly people with dementia, and trying to impose the exact opposite: provide the patients with visual cues to keep them as oriented as feasible.

[+] dsfyu404ed|8 years ago|reply
>Meanwhile, architects are working on facilities for elderly people with dementia, and trying to impose the exact opposite: provide the patients with visual cues to keep them as oriented as feasible.

...while keeping them from wandering into places they shouldn't be wandering into.

I had a story told to me at a training about a facility that put up stop signs on doors they wanted people to not wander in to. They neglected to consider that (after stopping and checking for cross traffic) one typically proceeds on their way when they encounter a stop sign.

[+] tonto|8 years ago|reply
How about software.. Open up a program or website... You lose original purpose of being there instead mindlessly browsing
[+] vaughanb|8 years ago|reply
I'm not sure about the Gruen Effect, but can verify the Doorway Effect is real.

https://www.scientificamerican.com/article/why-walking-throu...

[+] lokopodium|8 years ago|reply
This is almost like paged memory with faulty cache write-back.
[+] munk-a|8 years ago|reply
Interesting! I'd also wonder if it has something to do with surrounding sensing. When you enter a room you briefly orient yourself and check for tigers hiding behind the window curtains, when remaining in the same room your mind is just checking diffs while entering a new room might cause the mind to throw away everything it had established and re-scan for danger. That'd be something I'd be curious to eliminate as a possible reason for the effect.
[+] jacquesm|8 years ago|reply
Props to the man for not wanting to cooperate.

Is there a word for 'the Ikea effect'?

AKA showing you everything and forcing you to waste your time rather than just allowing you to quickly target the one thing you came for. Exponentially made worse depending on how many people are present in your party.

[+] lokopodium|8 years ago|reply
Oh come on, Ikea allows you to go directly to the warehouse, use a computer to locate the thing you're after and get lost. It also has maps and shortcuts to get you directly to the department you're after. Costco, on the other hand...
[+] stereo|8 years ago|reply
There is an IKEA effect, but it describes something else.

https://en.wikipedia.org/wiki/IKEA_effect :

    The IKEA effect is a cognitive bias in which consumers place a disproportionately high value on products they partially created.
[+] baddox|8 years ago|reply
I don’t know if there’s a specific term, but it’s pretty basic design in pretty much any retail store. In grocery stores, they put high-intent items like milk in the very back. In grocery stores and convenience stores, the checkout area is filled with low-cost (and presumably high-margin) products (like snacks) that are likely to be impulse buys.
[+] Cthulhu_|8 years ago|reply
You can skip all of that and just go for what you want, but, that's not why you'd go to ikea - if you know what you want you could also order it online. You go to ikea for a few hours of browsing and being impressed with room design and such.
[+] jsjohnst|8 years ago|reply
YMMV, but when I go, I walk in through the cash register area directly into warehouse and can usually get what I want in short order. Sadly, checking out still takes forever though. I don’t get why stores have 40+ checkout lanes and only ever have a few open, even during peak shopping season.
[+] 3131s|8 years ago|reply
Wow, I have been in Southdale Mall in Edina, Minnesota many times throughout my early life but never knew of Victor Gruen. It does feel comfortable in a way, and I don't even like malls. Southdale is still a very high-end mall.
[+] ocschwar|8 years ago|reply
Gruen wanted Southdale to be the nucleus around which to build a European style Aldstadt (town center). The parking around Southdale was where he was intending to design apartment houses.

That's why Southdale has a feel to it that subsequent malls don't.

[+] lobo_tuerto|8 years ago|reply
I don't get it, looks like the Wikipedia definition is not congruent:

"...the Gruen transfer (also known as the Gruen effect) is the moment when consumers enter a shopping mall or store and, surrounded by an intentionally confusing layout..."

A bit below:

"...is realized by deliberate reconstruction, providing a sense of safety and calm through exceptional familiarity."

Can a confusing layout cause exceptional familiarity? or what am I missing here?

[+] chris_wot|8 years ago|reply
There is a show on the national broadcaster in Australia that literally just deals with this.
[+] aplummer|8 years ago|reply
Do you mean the Gruen transfer? It’s just a show about advertising in general, not the Gruen transfer effect itself.
[+] cbanek|8 years ago|reply
I didn't realize that there was a name for this, but this feels like every Vegas casino. They also do lots of other tricky things, like not generally allowing windows or having clocks on the wall.
[+] smoyer|8 years ago|reply
Completely agree (and came here just to say the same thing).

When I last stayed in a casino's hotel (the late '90s I think), there also weren't clocks in the rooms (but at least there was Kino on TV). Being an east-coaster and an early-riser, I went downstairs looking for breakfast at about 0330 or 0400. It always amazed me at how narrow the entryway and exit were ... you could easily get in but the exit was disguised and who's going to see a lighted exit sign in a room full of other flashing lights?

[+] black_puppydog|8 years ago|reply
Wow, this is like facebook IRL! Draw them in with a specific goal (like reading a message in a chat), then confuse them until they don't know what they wanted to do, and are unable to leave... :P
[+] colordrops|8 years ago|reply
Is there a name for the equivalent techniques used to homogenize local television news and make it so domestic and familiar?
[+] smacktoward|8 years ago|reply
That's called "happy talk": https://en.wikipedia.org/wiki/Happy_talk

It was invented in the late 1960s by a guy named Al Primo, who came up with it as part of a broader reinvention of the local news show format he undertook while working at KYW-TV in Philadelphia. This new format (called "Eyewitness News": https://en.wikipedia.org/wiki/Eyewitness_News) replaced the traditional format of a newsreader reading stories from a desk into segments oriented around video from the scene of the story. The newsreader became the news anchor, providing the links that tied the various field segments together.

The old newsreaders had always been presented in a dour, serious way, since they were telling stories that could be very serious indeed. But in the Eyewitness News format, they weren't telling those stories directly anymore; that had been passed to the correspondents in the field, with anchors now serving as a kind of tour guide. That meant their old super-serious presentation didn't really fit them anymore; people wanted the new anchors to be more approachable, more relatable. Primo figured out that adding a bit of light, upbeat banter between them accomplished this very effectively, and "happy talk" was born.

The new format was a huge hit; KYW surged to the top of the local ratings, and Al Primo got hired to run news programming at the ABC Network's national flagship, WABC-TV in New York City. He took the Eyewitness News format with him, and within in a few years it was being copied by stations all over the country.

(Interestingly, the other big format for local news -- "Action News" (https://en.wikipedia.org/wiki/Action_News), which took the Eyewitness News format and tightened it into shorter, faster-moving segments fronted by younger anchors -- came out of the Philadelphia market as well. Local station WFIL-TV originated it in an effort to stay competitive with the surging success of KYW and Eyewitness News.)

[+] amelius|8 years ago|reply
If hacking is illegal, then why isn't hacking into the mind?
[+] petercooper|8 years ago|reply
Many more shopping malls started opening using similar designs and were very popular until the 1990s.

"Until the 1990s"(!) :-) Try a modern Westfield mall. They're usually rammed full of people and doing crazy levels of business, based around a similar approach.

[+] Numberwang|8 years ago|reply
Tell me about it. I entered this IKEA three months ago. I hope to some day find my way out.