[vasundhar]

They can't just build a system, and leave it for the customers to do all the hard work of integrating various systems. Integration is the key and should be seen as product in itself.

If IBM stops milking the cow like the services, asking the customers to integrate, It will die a miserable death, and unfortunately a premature one.

It should be pluggable, like set of pick and choose building blocks of interfaces, that only should take domain expertise and custom specifications as input from the client (Which ever domain.) Until then AI only will become ambitious Sunk cost.