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examancer | 7 years ago

This story is very thin on details, but with the abysmal quality level of most Samsung software it is 100% believable.

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paulie_a|7 years ago

Absolutely agreed. Great hardware that Samsung took a huge dump on with inferior replacement apps. Why do they even bother to develop worse versions of things built into Android? After my s8 issues and my randomly rebooting refrigerator, Samsung has lost me as a customer.

flyinghamster|7 years ago

> randomly rebooting refrigerator

Call me old-fashioned, but a refrigerator should never have to reboot. ;-) A microcontroller running drop-dead-simple firmware is OK, but if it ever has to reboot for any reason save power outages, they've failed.

I'll certainly agree on Samsung's software (at least the sort of things users directly interact with) being a vortex of suck, though. Back when I used a Galaxy S Relay "4G" (the "4G" in quotes because they were calling DC-HSPA+ "4G"), I found the phone to be much better after I installed CyanogenMod.

Too bad CyanogenMod imploded, and worse, there's no LineageOS for that old handset, which was one of the last good slider phones.

To be fair to Samsung, I have no complaints about their SSD firmware, but I'll stay away from their cell phones.

caf|7 years ago

Why do they even bother to develop worse versions of things built into Android?

They want to differentiate. In their minds, people will look at their friend's phone and go "oh wow, how do I get that sweet messaging app?" and the answer will be "You have to buy a Samsung!".

Of course, we all know it doesn't work out like that for a variety of reasons, not least of which is their inability to execute on a better clone of the existing Android apps.

pkulak|7 years ago

Just saw a "Hey, Bixbi" ad yesterday and it was as cringy as Scott's Tots. The company just has such an air of desperation and jealousy.

r00fus|7 years ago

Samsung doesn't trust Google to be completely impartial- is why they have replacement apps for decent defaults like SMS.

Also if Android fails or is deprecated for some reason then they could replace the OS without a user revolt.