[akhatri_aus]

Looking at this in Australia, people avoid the counter and use these machines. There's something to avoiding human interaction these days.

There's still a cashier if you need one but there's hardly anyone at them, even if there's a queue to use the kiosks.

[stevekemp]

One of the local McDonalds here in Helsinki has a couple of these machines. I go there once every 6-8 weeks, but now I do visit I exclusively use the machines.

Ordering form the machine lets me choose English, and while most Finnish people understand English I feel bad when I have to use it.

(I'll be taking another round of language classes in a few months.)