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notheguyouthink | 7 years ago
Clearly they disagree. Or maybe you should let them know that they don't need that.
To say it without sarcasm, what you feel you are entitled as a paying customer and what they feel they need/want to understand their customers are clearly at odds. Ultimately, what you think matters nothing in isolation and what they think matters nothing in isolation. What you two agree upon, is the only thing that matters. That is to say, if you think they shouldn't track you but you use their tracking product anyway, you've compromised and agreed to new terms.
I imagine you could come up with a subscription that would adequately compensate them for a truly no tracking experience. But I doubt you two would agree on a price to pay for said UX.
throwawaymath|7 years ago
Would they be as profitable? Maybe, maybe not. Would they become unprofitable? No, strictly speaking. I'm confident in that because the NYT weathered the decline of traditional news media before the rise or hyper-targeted ads, and because I've maintained a free website in the Alexa top 100,000 on my own, with well over 500,000 unique visitors per day. That doesn't come close to the online audience of a major newspaper, but it's illustrative. There is a phenomenal amount of advertising optimization you can do using basic analytics based on page requests and basic demographic data that still respects privacy and doesn't track individual users. I outlined a few methods, such as Daring Fireball's.
Maybe instead of this being a philosophical issue of perspective between a user and an organization, it's an issue of an organization that hasn't examined how else it can exist. Does the NYT need over 10,000 employees? Is there a long tail of unpopular and generally underperforming content that nevertheless sticks around, sucking up money and forcing ever more privacy-invasive targeting? If the NYT doesn't know its audience well enough to present demographic-targeted ads on particular articles and sections, what the hell is it doing tracking users individually? It's just taking the easy way out and giving advertising partners the enhanced tracking they want. But they don't need to do that, and whether or not they think they need to do it is orthogonal to the problem itself.
notheguyouthink|7 years ago
It most definitely is. But so is the word need, in this context. How would we define what they need to do, and what they don't need to do?
My argument is simply such that, of course they don't need to (by my definition), but nothing will change that unless they see a different, more lucrative offer. Ie, "oh hey, here's 2 million readers who will only read the page in plain html and will pay an extra $20/m". It just seems like a needless argument, as I don't believe there's anything that can change their behavior without us changing ours. Without the market changing.
Rather, I think the solution lies not in them, but in you. In us. To use blockers and filters to such an extreme degree that it's made clear that UX wins here, and they need to provide the UX to retain the customers.
Thus far, we've not done enough to change their "need". If a day comes that they do need to stop tracking us, well, they'll either live or die. But the problem, and solution, lies in us. My 2c.
TeMPOraL|7 years ago
That's precisely why many of us use (and promote the use of) adblockers and filtering extensions.
VLM|7 years ago
Statista claims 2.3 million digital subscribers. NYT is trying to milk that 2.3M for everything they got, squeeze the last drops of blood from the stone while they still can.
That's a great way to go out of business, when 99.97% of the world population is not your customer and your squeezing labors are not going to encourage them to sign up.
If you hyperoptimize to squeeze every drop out of a small customer base, eventually you end up with something like legacy TV networks where 99% of the population won't watch a show even for free, and the tighter the target focus on an ever shrinking legacy audience, the smaller the audience gets, until the whole house of cards collapses.
Its similar to the slice of pie argument; there are many business strategies that make a pie slice "better" at the price of shrinking it, and eventually the paper-thin slice disappears from the market because the enormous number of the employees can't eat anymore, but that certainly will be the most hyperoptimized slice of pie ever made, right before it entirely disappears.
NYT is going to have a truly amazing spy product right before it closes.
wuliwong|7 years ago
notheguyouthink|7 years ago
Many reasons, one of which you said. What would the price tag be for them to admit all they are tracking?