[bleakgadfly]

> Then they just decided to shut down 2 of our newest customers and hold 100% of their funds ransom for 180 days

So Braintree supports payments through a number of providers, credit cards and PayPal, Apple Pay, etc. When you say they hold 100% of their funds, is this for PayPal payments via Braintree, or is it also credit card payments (i.e. payments directly to Braintree)? In other words, are the 100% fund you mention stored at PayPal?

The reason I'm asking is because Braintree does credit card disbursement a couple of days (or something like that) after a credit card payment has been performed. So if they shut a customer down, wouldn't they "only" hold the money from the first transaction after the last payout, till the shutdown occured? In other words, if the last payout from Braintree happened on Monday, and there was another transaction on Tuesday due to be paid out to the merchant by Braintree on Thursday, and Braintree shut them down on Wednesday, this would mean the "100% funds" mentioned is the transactions happening on from Tuesday till Wednesday, since they were shutdown on Wednesday?

I hope the question make sense! Just trying to make sense of this :-) (using Braintree as well, but not Marketplace)