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thehashrocket | 7 years ago

I feel this way about Sirius/XM. It was such a hassle to deal with them every 6 months or a year to get a better rate when it came up for renewal. It just didn't feel like it was worth it anymore. And once I finally left they would snail mail me offers to come back constantly. I couldn't help but think that all that money spent mailing me to come back could have been spent just providing a more affordable service in the first place.

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chrisbro|7 years ago

I was about to say, if naggy and poor customer service is a hallmark of Pandora, then becoming a part of SiriusXM will be a match made in heaven (hell?). When I finally decided to drop SiriusXM and called in to cancel my account, it took me something like 20 minutes worth of begging the phone rep to just never let me have to pay their company money ever again. They spent the entire time questioning how I used the service and trying to forcibly get me to sign up for some lowered rate for x months. I will never purchase something from them again.

CamperBob2|7 years ago

Just tell them you've been sentenced to prison, or are dying, or something like that.