[mankash666]

Here's the thing: most users don't really care. The evidence is in the author's own disapproval of the slack app - about it just being a wrapper around a website disguised as an app. Guess what, slack desktop has a LOT of traction, and paying customers!

If an app is sufficiently good on Marzipan, then the users will steer it towards becoming better if they care.

[saagarjha]

> If an app is sufficiently good on Marzipan, then the users will steer it towards becoming better if they care.

I have never once seen anyone been able to convince Slack that their desktop app needs to be improved.

[tonyedgecombe]

>Here's the thing: most users don't really care.

It was that attitude at Microsoft that opened the door for Apple to revive its fortunes.

[zeroname]

What do you mean? Apple didn't really take a substantial market share from Microsoft. Apple was successful in a market that Microsoft chose to not compete in until it was too late.