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user3359 | 7 years ago

They're absolutely garbage at this.

When I was _forced_ into the windows 10 update, it went through the process and appeared to finish but didn't put my desktop back. No problem I figured, they put it somewhere.

So I did a file search, found the desktop in a folder, moved it back to the desktop.

A day later it self-restarted and _completed the update_, replacing the desktop with the now empty desktop folder.

I went to the Microsoft store to get them to do a file recovery and they had the _gall_ to tell me it would be $250 plus 7 days and they wouldn't guarantee recovery.

I moved to Mac this year after being exclusively on Windows since '98.

I hope Microsoft dies andisgraceful death.

discuss

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arthurfm|7 years ago

Ironically, if you had switched to a Mac sooner you may have been affected by Apple's data loss/corruption bugs. [1] [2]

Regardless of OS it's always a good idea to have backups of your important data.

[1] https://www.macrumors.com/2018/02/19/apfs-bug-macos-data-los...

[2] https://www.iezzi.ch/leopard-1051-massive-data-loss-bug/

StreamBright|7 years ago

Unironically, I am in control of when and if any update happens on my Mac. Also unironically, the described bug has not happened as a result of an upgrade, it was not forced on any user and definitely was not affecting the whole desktop.

From the articles you linked:

"The images get corrupted on copies to the USB attached external drive. "

"However, as Bombich notes, ordinary APFS volumes like SSD startup disks are not affected by the problem described above, so the vast majority of users won't be affected by it – the flaw is most applicable when making backups to network volumes. "

I am not sure you have read the original article and the two articles you linked, otherwise it would have been obvious that these are not the same by volume and severity.

Tempest1981|7 years ago

And you need to notice that files are missing before the backup history disappears.

zawerf|7 years ago

Linux (specifically ubuntu in my case) also suffers from somewhat similar problems. Every time I update graphic drivers it's a diceroll on whether it will reboot into a black screen.

Sometimes it's recoverable from blindly pasting god-knows-what from stackoverflow. Most of the time I just have to do a complete reinstall.

(I guess it's not a complete brick on update because I have never suffered data loss, but it's similarly infuriating)

creato|7 years ago

> I moved to Mac this year after being exclusively on Windows since '98.

Funny, I use a Macbook pro at work, and windows at home. I'm not the kind of person that has strong preferences on tech, I use stuff until it stops working well and then I switch.

My several (over time) work macbooks have been really bad. OSX has so many bugs, many of them seem really serious potential security issues (graphical corruption across processes, login screen flickering to the desktop upon waking from sleep, ...). Lots of other bugs are just annoying and make things janky to use. It also does weird things that make me fear it is a fire hazard (e.g. battery draining within 24 hours while the lid is closed in my laptop bag).

On the other hand, a windows small form factor connected to my TV, and a surface pro have been basically hassle free. Obviously windows has bugs too, but none of the ones I've seen make me question security the way I do on OSX.

dimgl|7 years ago

Completely anecdotal. While we're sharing anecdotal evidence, I have not once experienced anything you're talking about.

hrktb|7 years ago

Wouldn’t it be a difference in the software you use for one context and the other ?

OSX has its share of dirty bugs but nothing out of the norm. You could entrust me your surface pro, and I’ll make it crash randomly with only legit pro software.

Angostura|7 years ago

I have to say those screen issues sounds as if you have a dodgy GPU there, and the battery drain also sounds like a hardware fault. Have you had it checked out?

mehrdadn|7 years ago

I don't hope Microsoft dies, I just hope they realize how unreasonably stubborn they are being in forcefully shoving every new update of Windows down users' throats, and and that they then stop doing it.

SteveGerencser|7 years ago

We have 4 windows 10 machines here and a metered satellite internet connection for internet service. Didn't really think about it much until they pushed an update to all 4 machines the week after our monthly meter tripped on our service.

Next thing I knew I was on throttled internet for 3 weeks. Setting all the machines so that they don't update turned out to not be too hard, but was FAR harder than it needed to be. I'll decide when my equipment updates.

Spearchucker|7 years ago

And thereby leaving millions of unpatched machines vulnerable. We just went through that with Android. No thanks. I think a more reasonable answer lies in Microsoft taking a better/different approach to Q/A.

tinza123|7 years ago

not to defend them, but my experience with that particular issue is normally they put all your old desktop folder / document folder stuff in c:/windows.old

stepik777|7 years ago

In this particular case files are outright removed, not moved anywhere