You should be aware that FullContact is known to sell customers data.
I didn’t know that either and have tried the iOS App once but did not upload anything to them, I just wanted to see what the App could do/how it feels like. Then I read their Privacy Police and ToS and did some searching. I very quickly decided that this is not a service I’d want to use.
So I send them a GDPR request demanding the deletion of my account and all associated data.
They replied back that I had to use their ‘Privacy Center’ to do that myself. Horrible site, let me tell you.. Anyways, I noticed that in their Privacy Policy they state that they won’t delete your data even if you request that. They’ll just flag it as blocked. So in theory once you upload something to FullContact you have no chance of getting it off of their servers. They claim that this is to ‘protect you’ and to ‘ensure that your data won’t accidentally land back on their system’ somehow.
I had to send them a very stern email threatening legal action and mentioning some personal contacts I have to some federal law enforcement officer who works privacy cases to even get an answer that was more than ‘please use our privacy center to delete your data/account’.
Finally I got back some generic email stating that all my data was deleted. Some canned response thing though. I highly suspect that they still have my data on their system.
I highly suggest not to use the service of FullContact!
kevingrahl|7 years ago
I didn’t know that either and have tried the iOS App once but did not upload anything to them, I just wanted to see what the App could do/how it feels like. Then I read their Privacy Police and ToS and did some searching. I very quickly decided that this is not a service I’d want to use.
So I send them a GDPR request demanding the deletion of my account and all associated data. They replied back that I had to use their ‘Privacy Center’ to do that myself. Horrible site, let me tell you.. Anyways, I noticed that in their Privacy Policy they state that they won’t delete your data even if you request that. They’ll just flag it as blocked. So in theory once you upload something to FullContact you have no chance of getting it off of their servers. They claim that this is to ‘protect you’ and to ‘ensure that your data won’t accidentally land back on their system’ somehow.
I had to send them a very stern email threatening legal action and mentioning some personal contacts I have to some federal law enforcement officer who works privacy cases to even get an answer that was more than ‘please use our privacy center to delete your data/account’.
Finally I got back some generic email stating that all my data was deleted. Some canned response thing though. I highly suspect that they still have my data on their system.
I highly suggest not to use the service of FullContact!
fredsted|7 years ago