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‘It’s Giant and Has Like Five Million Buttons.’ the Office Desk Phone Won’t Die

5 points| sshanky | 7 years ago |wsj.com

1 comment

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jumelles|7 years ago

The tactile experience of a desk phone has many benefits. You can transfer/hold/merge calls without looking, even building up muscle memory for it. The speakerphones are often louder then a cell phone would be - and if you need some privacy, the phone is big enough to hold against your shoulder should you need to type.

You can also see who else is on a call if the system is set up for it. (Feature or bug? The jury is out...)

It's also nice at a big organization when they have tons of their own phone numbers and you can just dial 4 or 5 numbers within the company.