[publicfig]

Weird, no statement or anything that I can find, just a banner at the top of the page. As well, they're shutting off service in less than a month during a time in the year when at least many western countries have limited staff/availability due to holidays. While I understand that once they decide they will no longer be operating, they don't have a legitimate business reason to help (former) customers ease through the transition, it really seems like they went out of their way to be as customer-hostile as they could.

EDIT: Looks like an email went out (copied in a comment below) and that they are not shutting down as an organization, just this product. Even more curious as to why they'd offer such a short migration window to former customers. I would, especially in an organization, be truly hesitant to rely on any of their other technologies if this is the pattern being set.

[Lab3301]

Here's a copy of the email I received:

We are writing to let you know that we decided to pursue a new direction in 2019, and will be closing down the Hyper.sh cloud platform on January 15, 2019.

Over three years ago, we set out to create an open secure container-native platform. We believed that containers represented a sea change in how software would be developed, deployed, and maintained.

Along the way, we created one of the first container-native cloud offerings, the Hyper.sh platform, which utilized our open source technology, called runV, which last year was merged with Intel’s Clear Containers project to become Kata Containers. We’re proud of the platform we built, and the influence we have had on the overall container industry. We are even more grateful to you, our customers, who have deployed hundreds of thousands of containers and built out new business on our platform.

The Hyper.sh platform, while trailblazing, is not where Hyper’s future efforts lie. Moving forward, Hyper is focusing all our attention and efforts towards the upstream Kata Containers project and in developing our Enterprise Kata stack for deployment in the major public clouds.

As of today, it is no longer possible to create a new account on Hyper.sh, and on January 15, 2019, the Hyper.sh cloud service will be shut down. Per section 11 of our terms of service, we wanted to provide you time to migrate off the platform and for the next month, our priority is to help your transition to other cloud services. If you need assistance, please feel free to reach out to us via Slack or your account dashboard. On January 15, 2019 any remaining user data and accounts will be deleted from the platform.

Please start now migrating your containers and data volumes off the platform. Directions on how to migrate your container volumes can be followed here. Please note, you will not be charged for either the container or the FIP in performing the migration.

Thank you for your business and support of our platform. It has been a privilege to serve you.

Sincerely,

The Hyper Crew

[Max_aaa]

" Please note, you will not be charged for either the container or the FIP in performing the migration."

So nice of them.

[benatkin]

This is somewhat common. They've probably emailed all their customers with more details. One of them can post a screenshot of their email and link it here.