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Cafe opens in Tokyo staffed by robots controlled by paralyzed people

559 points| mpweiher | 7 years ago |soranews24.com | reply

133 comments

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[+] blhack|7 years ago|reply
There is a charity that my family supports that works with developmentally disabled people. One of the interesting things I learned when I attended one of their fundraisers was that part of their mission was finding jobs that developmentally disabled people would excel at due to their disability.

For instance: the guy who takes the ticket at the theaters in my city (Phoenix) is often a DD person. I thought this was odd, until I made the connection that this is literally a partnership between that company an the charity I'm talking about.

Most punk kids will get bored at this job, be snarky, not want to do it, etc. But some people with certtain DDs actually really enjoy it. They get to talk to people, they feel useful instead of feeling like a burden, they get a paycheck, etc. And for the company (harkins theaters) they get a happy, competent employee that enjoys their job.

It's a win win. And it's a perfect example of embracing the concept of "differently abled" instead of disabled. Made me really happy to learn that.

[+] Balgair|7 years ago|reply
I once interviewed with a company in NC that only employed blind people (to manufacture reading glasses, of all things!). NC has a provision for sub-minimum wage payments for those with disabilities [0]. This is to encourage employers to hire those with disabilities and give them at least some form of a wage. Per the interviewing process, it really seemed to help a lot of disabled people have a life. Their jobs got them out of the house/care facility, interacting with other people, and gave them a purpose in life(however mundane). Though I declined the job, it was an incredible company and view into the day to day lives of disabled citizens and their struggles. More states should consider such provisions to see if they may work for their people.

[0] https://www.employmentlawhandbook.com/wage-and-hour-laws/sta...

[+] wizardforhire|7 years ago|reply
My mom used to be an executive director that found work and provided housing for developmentally disabled adults. I remember the challenge they had finding jobs they could excel at. They got a contract with Hitachi to pack boxes, once they worked with the factory to delegate the work, which involved color coding the boxes and determine the packing order, it became one of the favorite jobs for individuals with more individuals wanting the job then there where positions. It was great for the lower functioning individuals who were not in a position to engage with others. The other jobs that got filled quickly were custodial for the higher functioning individuals.
[+] confiscate|7 years ago|reply
great observation. I noticed the same phenomenon but did not know there is a back story
[+] antisthenes|7 years ago|reply
Even Epsilons are useful. We couldn't do without Epsilons. Every one works for every one else.
[+] alias_neo|7 years ago|reply
This is fantastic. Although I'm currently unable to watch the videos, I'm hoping that the people controlling the robots have various forms of feedback so that the interactions can give them some much needed human contact.

If they do open a permanent cafe of this type I'll be sure to visit next time I'm in the area.

[+] chrischen|7 years ago|reply
They appear to have a video monitor with a camera feed from the robot, but I can’t figure out how they actually control the robot and how responsive it is.
[+] matt_morgan|7 years ago|reply
I always thought this is how we should clean our houses (when we pay other people to clean our houses). Robovacs are great for smoothish floors, but most other cleaning tasks are too complicated for autonomous robots. With a good humanoid robot controlled by someone living anywhere, it would be easier.
[+] donkeyd|7 years ago|reply
I don't really understand why, but the idea of somebody sitting behind a computer somewhere, controlling my vacuum is just really weird and unsettling. I also understand that this could help handicapped people or people in less fortunate countries earn a decent wage, but then again, it feels odd. Also, paying for a vacuum and then paying a fee to the person using it feels weird... Even though hiring a cleaning lady is pretty much the same thing.

Thanks for this, now I'll be thinking about this all day. And I'll probably have intense discussions with people about the ethics and their feelings toward this idea at parties... Because I know I'll bring it up.

[+] vkou|7 years ago|reply
With the current state of robotics, a robot would either be incapable of cleaning my apartment, or would be capable of doing serious damage to it, or, realistically, both.

Maybe in a few decades, but right now, the last thing I want is an ai-controlled, or remote-controlled robot that is capable of scrubbing tile and cleaning caulking, moving my crap around, and wiping down hard-to-reach surfaces inside my apartment.

Unlike humans, if it is using too much force for the task at hand, it will have no awareness that it's likely to cause damage.

The hard part of cleaning isn't pushing a vacuum cleaner around.

[+] clashmoore|7 years ago|reply
Instead of at the consumer level, I can see this being viable at a commercial level. Robot vacuums and floor cleaners that clean office and retail building surfaces controlled by those who are not physically able to do so.
[+] kwhitefoot|7 years ago|reply
Why not employ a human being directly?
[+] corpMaverick|7 years ago|reply
Interestingly. You could remotely train a robot. Which things go where. After that the robot could do a lot on its own. And you could remotely manage a fleet of robots.
[+] SonnyWortzik|7 years ago|reply
My vision of the future for the cleaning service industry:

Robot at home on stand by a la I,Robot movie

:"Good morning Mr. Anderson, our remote cleaning specialist is ready to clean your home, do you comply?"

pass code confirmation needed

:"Thank you, our services will take approximately 45 minutes. Please stand clear while we complete our task. Thank you Mr. Anderson. Have a Wonderful day!"

:"Please note that your next remote cleaning will require a renewal of your service agreement. Please take time to fill in the survey, confirm your subscription, and adjust your cleaning times, and thank you again for being a valued customer here at CleanTech"

LOL day dreaming is fun.

[+] canada_dry|7 years ago|reply
I imagine this could work with other jobs where disabled humans could augment a robot/drone e.g. security guard, house sitting.

But - of course - the human interaction component is probably the most fulfilling for the operator.

[+] thinkingemote|7 years ago|reply
Let's replace self driving cars with remotely controlled chauffeurs.
[+] jbhatab|7 years ago|reply
Most positive and inspired startup concept I've seen in a while. Serious props to the founders for pushing boundaries with this.
[+] cfqycwz|7 years ago|reply
I don't think this is just semantics—isn't this actually a cafe staffed by paralyzed people, who control robots? This headline is bit like saying a warehouse is staffed by forklifts, controlled by operators.
[+] jplayer01|7 years ago|reply
This is about people being able to do the job from home. So no, this isn't the same thing.
[+] sigfubar|7 years ago|reply
Straight out of the John Scalzi novel! Our science fiction writers need to adjust to the quickening pace at which their ideas are turned into reality.
[+] sempron64|7 years ago|reply
For those wondering which novel: John Scalzi's Lock In. I enjoyed it, though I generally find his work hit-and-miss. It' s a detective story set in the near future where a significant percentage of the population is paralyzed due to a pandemic. The paralyzed operate in society by using android avatars.

https://en.wikipedia.org/wiki/Lock_In

[+] cjdell|7 years ago|reply
As well intentioned as this may be, I get the feeling this might be the first step to a world like the one depicted in the movie "Surrogates".
[+] AlanSE|7 years ago|reply
The concept of that movie was really insightful, but the trailer looked kind of terrible. Was there any Ghost In The Shell kind of deep philosophy, or was it just a Hollywood excuse to blow things up and do completely unrealistic action scenes?
[+] ianai|7 years ago|reply
I wish more shift work was done this way. There have got to be so many people working grueling hours and harming themselves otherwise needlessly.
[+] loosetypes|7 years ago|reply
This case sounds like a positive

But it’s a bit scary that the telecommute, which maybe hasn’t, I think, caught on - at least as a means to include in-demand, distributed “information” workers - might catch on at scale when purposed in a way that could physically exclude workers with “menial” jobs from the need to live locally.

[+] dpflan|7 years ago|reply
This is fascinating! If you're interested in some of research on neurotechnologies (e.g. BCI-controlled robots/robotic limbs), check out the BrainGate research group: https://www.braingate.org/
[+] b_tterc_p|7 years ago|reply
This is a great concept. It does feel weird though that it’s tied to an anime... I can’t tell why exactly this exists. Is it a venture into much needed independence for paralyzed people? Or... is it horribly distasteful advertising that will soon be taken away?
[+] opencl|7 years ago|reply
I highly doubt that advertising a 10 year old anime would be very profitable. If anything it's an ad for the robots. The robots designed specifically to help disabled people.

Two of the three cofounders of the company were bedridden for long periods of time due to illness and wanted to help people in similar situations. They also employ several physically disabled people as remote workers.

It won't soon be taken away though, it already shut down. It was intended as a short pilot run. They plan to partner with some existing restaurants for the same sort of thing on a more permanent basis starting next year.

[+] antepodius|7 years ago|reply
Could easily be both. Turning a profit by making use of people who were previously less useful? It's a capitalist's dream.
[+] bregma|7 years ago|reply
Robots are autonomous mechanisms. These are waldoes. Not to belittle the purpose and sentiment (and kudos to the effort to better enabling those with physical restrictions), but an androideqsue waldo is just not a robot.
[+] hombre_fatal|7 years ago|reply
I bet you couldn't find a single person on the street that is aware of that distinction if you went out right now and asked 100 of them.

"Cafe opens in Tokyo staffed by waldos..." is a complete regression to me, though I suppose I'd click the headline just to find out what the hell a waldo is.

[+] erikpukinskis|7 years ago|reply
It seems like most actual robots and waldos would contain the other. These waldos presumably have many autonomous mechanisms, for not bumping into each other, not dropping things, wayfinding, etc.

And the robots at a car factory are monitored and frequently reprogrammed, stopped and started, etc by humans. So in many respects they are a waldo.

How do you draw the line? Is it by percentage of mechanisms? Or frequency of human input?

[+] drugme|7 years ago|reply
It's a news article, after all -- and fundamentally more about, you know, people rather than technology. So in that sense the distinction hardly matters.
[+] hcs|7 years ago|reply
Congrats, you found the waldo in this story! On to the next one...
[+] tkubacki|7 years ago|reply
For me even better idea would be to create coffe&chat type of Cafe. When real people can talk with other real people, though via robotic interface (contrary to human controlled robotic waiters which can be replaced with AI controlled robotic waiters at some point).
[+] abledon|7 years ago|reply
Starcraft dragoon anyone ?
[+] known|7 years ago|reply
Shell Oil exclusively employs disabled people in India
[+] kazinator|7 years ago|reply
They seem to have cooling fannies in their fannies. :)
[+] mavdi|7 years ago|reply
Christ, that second video is Black Mirror AF.