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nwlieb | 7 years ago

Why is the 16GB RAM + FHD screen (1080p) variant not available in the US and Canada? It seems like this has been a long-standing issue since at least the 9360.

This is very frustrating since I don't need the 4k panel (in fact I don't want it for resolution scaling reasons) however I absolutely do need the 16GB of RAM.

Mind boggling.

discuss

order

sliken|7 years ago

What's worse is the 4k screen is a touch screen and very power intensive. When I looked a few months ago it took the expected battery lifetime from 20 hours to 12 hours. What's worse is that also meant you got a glossy screen instead of a matte. I passed.

nmstoker|7 years ago

A non-touch screen 4k would be my preference, but I suspect they won't ever offer it, despite the power implications you mention.

zihaoyu|7 years ago

FHD + 8GB model can be upgraded to 16GB for $100 more.

sowbug|7 years ago

EDIT: ignore everything below. Here's the link that parent is referring to: https://www.dell.com/en-us/work/shop/dell-laptops-and-notebo...

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I hope you're right, because I've tried and failed to create such a configuration on the website. Would you mind providing a link to a RAM-configurable 1080 model?

For example, this one allows an i5/i7 choice as well as a 1080/2160 choice, but that's it -- no RAM/storage modifications: https://www.dell.com/en-us/work/shop/dell-laptops-and-notebo...

EDIT: Found it, and you're right! You have to start with the i7 rather than the i5 on the product home page, but yes, it's there! This is awesome -- never really used the 4K or touch, and could definitely use the extra battery life. https://www.dell.com/en-us/work/shop/dell-laptops-and-notebo...

mamon|7 years ago

But for whatever reason you cannot choose 1 TB SSD, capped at 512GB

klardotsh|7 years ago

I believe it's configurable. The all-Type-C 9370 was also configurable to that spec (and I have one with it)