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dare0505 | 7 years ago
https://news.ycombinator.com/item?id=18920079
I wonder if it's a similar thing about the supposed benefits companies thought they were going to get about limiting the customers "right" to repair their products.
On one hand, the benefit look "obvious", yet when you take into consideration the second-hand effects (like bad publicity, people getting frustrated by the inability to repair and getting a cheaper alternative) my guess is the costs were bigger than the benefits.
noir_lord|7 years ago
If you plan not to repair you can skimp on all sorts of things (fasteners that break when you open them, clips that snap off, you can pump glue in etc) that actually lead to complete failure.
It's annoying, it's also hard (though the internet has helped) to get spares for things I can remember my father having no issue getting spares for, cooker elements, washing machine controllers and the like - I can remember when white goods came with a manual that had part codes to order those things in the back and I'm only 38, it's almost a form of learned helplessness.
maxerickson|7 years ago
It's clearly a local optimum, ideally you'd do the engineering to make repair cheap too, but I don't see how you climb out of it.
doctorpangloss|7 years ago
Right to repair is doomed if its proponents make it about the bottom line. You don't really know if this decent thing or another is going to increase or decrease revenue.
Making it about doing what's right for the consumer is great. But better to promote Right to Repair during the boom times, when everyone's making money, and say that it's good for the bottom line, even if you don't really know.
And therein lies the problem. People who are great consumer advocates are terrible liars.
simion314|7 years ago
jandrese|7 years ago
xfitm3|7 years ago
m0llusk|7 years ago
baroffoos|7 years ago